Tito Corleone Posted November 21, 2022 Share Posted November 21, 2022 Hello, since I updated to 4.7.2, any visitor who enters the main page, is redirected to the profile... or if they enter the index from the start, and as a registered user it shows you on the profile. I don't know how to solve this problem, what would be the solutions? I see that in the customer account, I no longer benefit from direct ticket support... I searched all the possible links, I can't find any solution... Link to comment Share on other sites More sharing options...
Daniel F Posted November 21, 2022 Share Posted November 21, 2022 Just now, Tito Corleone said: Hello, since I updated to 4.7.2, any visitor who enters the main page, is redirected to the profile... or if they enter the index from the start, and as a registered user it shows you on the profile. I don't know how to solve this problem, what would be the solutions? I see that in the customer account, I no longer benefit from direct ticket support... I searched all the possible links, I can't find any solution... Have you probably changed the default application in your ACP? Link to comment Share on other sites More sharing options...
Tito Corleone Posted November 21, 2022 Author Share Posted November 21, 2022 24 minutes ago, Daniel F said: Have you probably changed the default application in your ACP? I didn't change anything at all, it doesn't give errors, it doesn't give anything, but it doesn't work... Link to comment Share on other sites More sharing options...
Daniel F Posted November 21, 2022 Share Posted November 21, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.  Link to comment Share on other sites More sharing options...
Tito Corleone Posted November 21, 2022 Author Share Posted November 21, 2022 14 minutes ago, Daniel F said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.  I've updated the data there, you can look... and even as a visitor if you enter, it's still on your profile, which means you have to make an account... Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted November 21, 2022 Solution Share Posted November 21, 2022 I have set this to forums, which would be the default application. It was set to system SeNioR- and Tito Corleone 1 1 Link to comment Share on other sites More sharing options...
Tito Corleone Posted November 21, 2022 Author Share Posted November 21, 2022 Hmm, strange... no one walked there, and it's been that way since I installed the forum Link to comment Share on other sites More sharing options...
Daniel F Posted November 21, 2022 Share Posted November 21, 2022 It happened probably by accident. One would only need to click on the star icon. I have raised an internal suggestion to add a confirmation before we really change the default application 🙂 SeNioR- 1 Link to comment Share on other sites More sharing options...
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