Deborah Fowler Posted October 18, 2022 Posted October 18, 2022 (edited) We have changed the domain name from softbones.org/hhpandme to hppandme.org. I have changed the config file accordingly and can access the website/forums however there is an invalid license key warning which i guess is because of the domain name change. Can you please change the the license key domain info from softbones.org/hppandme to hppandme.org. Also if there is any thing else I need to change can you advise Thankyou Edited October 18, 2022 by Deborah Fowler
Randy Calvert Posted October 18, 2022 Posted October 18, 2022 If you have not reset your key in the last 6 months, you can do so yourself from your client area. Visit the Client Area Find your purchase and choose "Manage Your Purchase" Scroll down to "Licensed URLs" and click "Change Licensed URL". (It will reset it to a blank value) Copy your license key (down further on the page). Paste it into the ACP for your site. Your new URL should show up in the client area after you've pasted the key into your ACP. Hope that helps!
Deborah Fowler Posted October 18, 2022 Author Posted October 18, 2022 Thanks Randy just followed your instructions, when I click on "Change Licensed URL" it takes me to this page
Jim M Posted October 18, 2022 Posted October 18, 2022 I removed the URL as it contains particular information about your purchase ID but that would be correct. You will want to follow the instructions on the page to reset your URL.
Deborah Fowler Posted October 18, 2022 Author Posted October 18, 2022 OK thanks Jim I will follow instructions
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