Lisa Lightner Posted October 13, 2022 Share Posted October 13, 2022 Trying to do the upgrade. Says it's not my password. It is. I double and triple checked. Link to comment Share on other sites More sharing options...
Jim M Posted October 13, 2022 Share Posted October 13, 2022 Please keep in mind that there are 2 credentials to perform an upgrade: To login to your ACP, you would use your administrator credentials for your community. Once you click upgrade on the auto-upgrader, it will ask you for your Client Area credentials here on our website. Once the system has downloaded/extracted the files for the upgrade, it will redirect you to the upgrader. There you will use your administrator credentials again for your community. Link to comment Share on other sites More sharing options...
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