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Posted

I dont know what happened as i didn't any upgrades or change anything. my website threw an error on the ACP and after attempting to activate recovery mode im getting this error on the ACP.

SELECT cache_value FROM `core_cache` WHERE cache_key='marketplace_categorytree' AND cache_expire>1665348402
IPS\Db\Exception: Table 'ic4.core_cache' doesn't exist (1146)
#0 /home/bjxz8l9wu02u/public_html/system/Db/Select.php(388): IPS\_Db->preparedQuery('/*ic4::icadmin2...', Array, true)
#1 /home/bjxz8l9wu02u/public_html/system/Db/Select.php(446): IPS\Db\_Select->runQuery()
#2 /home/bjxz8l9wu02u/public_html/system/Db/Select.php(370): IPS\Db\_Select->rewind()
#3 /home/bjxz8l9wu02u/public_html/system/Data/Cache/None.php(119): IPS\Db\_Select->first()
#4 /home/bjxz8l9wu02u/public_html/applications/core/modules/admin/marketplace/marketplace.php(52): IPS\Data\Cache\_None->getWithExpire('marketplace_cat...', true)
#5 /home/bjxz8l9wu02u/public_html/applications/core/Application.php(84): IPS\core\modules\admin\marketplace\_marketplace->hierarchicalCategoryTree()
#6 /home/bjxz8l9wu02u/public_html/system/Dispatcher/Admin.php(352): IPS\core\_Application->acpMenu()
#7 /home/bjxz8l9wu02u/public_html/system/Dispatcher/Admin.php(68): IPS\Dispatcher\_Admin->buildMenu()
#8 /home/bjxz8l9wu02u/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init()
#9 /home/bjxz8l9wu02u/public_html/admin/index.php(13): IPS\_Dispatcher::i()
#10 {main}

Could contain: Screen, Electronics, Monitor, Display, File

Posted

Based on the error the table core_cache is missing from your database:

IPS\Db\Exception: Table 'ic4.core_cache' doesn't exist (1146)

You should check with your hosting why the table is suddenly missing from your database. There might also be other tables missing and/or issues with the database itself.

Posted
36 minutes ago, Alex Scott1 said:

My apologies, i should point out that the picture is a view of the ACP. The main website is fine, we just have no way to use the admin panel to attempt to fix.

This is not something that can be fixed from the admin panel.  As mentioned above, you should contact your host about this. Database tables should not be missing like that.

Posted

You would need to restore that table from a backup if its not present. I would check to make sure that table hasnt crashed first of all. If all else fails, as mentioned above, you would need to contact your hosting company

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