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Issues related to giropay and ideal


Go to solution Solved by Alexander Larsen,

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Posted

I have tried to add giropay and ideal, to the checkout options. But they are not showing up for any customers. Even if they are in germany. I have tried to check logs on the admincp and stripe, but nothing shows in the logs

I do use cloudflare, i dont know if that can somehow corrupt the process 🙂

Do you guys know what might be the problem?

Posted

Cloudflare may well be causing your issues, yes. I would advise on disabling that and testing first of all. If you are then still seeing the same issue, I would need an example user who is seeing this issue, and which you would expect them to see

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Posted
1 hour ago, Marc Stridgen said:

Cloudflare may well be causing your issues, yes. I would advise on disabling that and testing first of all. If you are then still seeing the same issue, I would need an example user who is seeing this issue, and which you would expect them to see

I just found out the issue. So giropay and iDEAL only supports euro

It would probably be good to state it somewhere 🙂

Posted

Glad to hear you found a resolution to the issue there.  As these only operate from banks within Germany and the Netherlands, that would indeed be the case, as that is the only currency in use in those locations

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