Disruption Posted September 16, 2022 Share Posted September 16, 2022 As the title states, I am trying to modify my administrator role to have restrictions to certain items in the ACP however, receive the error listed above. Any suggestions on how to fix this? I am struggling here . Link to comment Share on other sites More sharing options...
All Astronauts Posted September 16, 2022 Share Posted September 16, 2022 What restrictions (on what section or app) are you trying to set up? I'm assuming this is in Members - Staff - Administrators where you config this and not editing the Group itself. Link to comment Share on other sites More sharing options...
Marc Posted September 16, 2022 Share Posted September 16, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Disruption Posted September 16, 2022 Author Share Posted September 16, 2022 4 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. It looks like the issue resolved itself with a reinstall. Not sure why that worked honestly Link to comment Share on other sites More sharing options...
Marc Posted September 16, 2022 Share Posted September 16, 2022 No problem at all. Please let us know if you have any further issues Link to comment Share on other sites More sharing options...
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