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As the title states, I am trying to modify my administrator role to have restrictions to certain items in the ACP however, receive the error listed above. Any suggestions on how to fix this? I am struggling here .

What restrictions (on what section or app) are you trying to set up? I'm assuming this is in Members - Staff - Administrators where you config this and not editing the Group itself.

  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
4 hours ago, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

It looks like the issue resolved itself with a reinstall. Not sure why that worked honestly

  • Community Expert

No problem at all. Please let us know if you have any further issues

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