Reputation is showing crazy numbers!

[james tonks]

Yesterday, I move to Invision forums form Vbulletin.

https://www.koboxingforum.com/leaderboard/

Click the link and select the third tab or look on the right hand widget called Popular Contributors - see all time.

For example, weekly someones on 30 but when it gets to all time it becomes crazy! The user with a weekly 30 has an all time 99227625, 99 million, seriously?

Is there a way to fix this? By re-counting or resetting?

 

Thanks

[teraßyte]

Yeah that seems a tiny bit wrong. 😅

Go in ACP > Members > MEMBER SETTINGS > Reputation & Reactions > Leaderboard TAB. Under the setting's description for either Exclude these groups or Leaderboard timezone there is a link to rebuild the leaderboard.

Edited August 21, 2022 by teraßyte

[james tonks]

Thanks for the reply @Terabyte

I have rebuilt the leaderboard but nothing has changed and those crazy numbers still appear.

[teraßyte]

Hmm, sounds like something else is wrong then. Try checking the reactions in your ACP and see how many points they add every time one is used. Usually they're setup to add/remove 1 point (or 0 points). Maybe the conversion setup the points to a higher value?

Or the conversion of the reputation table itself might have duplicates. Can't really tell much without being able to take a look directly.

[james tonks]

2 hours ago, teraßyte said:

Hmm, sounds like something else is wrong then. Try checking the reactions in your ACP and see how many points they add every time one is used. Usually they're setup to add/remove 1 point (or 0 points). Maybe the conversion setup the points to a higher value?

Or the conversion of the reputation table itself might have duplicates. Can't really tell much without being able to take a look directly.

Reactions are +1 or 0.

[teraßyte]

I guess the next step would be recounting the reputation then. Keep in mind that recounting the reputation will not consider deleted content.

 

The option for it is in a bit of a weird location:

1. Edit any random member in your ACP.
2. Top-right you'll see REPUTATION LEVEL, click the arrow to open a dropdown menu and click Recount.
3. A popup with 3 options will appear, click Recount for all members.
4. Once the recount is done you may need to rebuild the leaderboard again.

It the above still doesn't work there's most likely an issue with the conversion.

[Marc]

I would certainly try rebuilding first of all. You are likely going to need to do that regardless of outcome here. If that doesnt resolve the issue, please ensure all access details on file are up to date, and we can then go take  look for you

[james tonks]

15 hours ago, teraßyte said:

Top-right you'll see REPUTATION LEVEL, click the arrow to open a dropdown menu and click Recount.

Your a star @Terabyte That corrected the issue. Thank you