Reaction emojis not showing up (since I added new ones)

[LIVIO]

Hi,

I just uploaded new reaction emojis.

Now, the static emoji (to encourage people to like/love/react a post) is not showing up anymore.

You can see the number of likes with the new emoji. But to see the new emojis "call to action", you need to pass over it. Otherwise: blank (check video below).

Info:

. I added very light emojis, square format, 100x100px, .png.

. I cleared caches (from IPS admin >support)

Thank you for your help !

Olivier

 

 

 

[Sonya*]

These are not emojis, but reaction buttons. The issue causes the image you use for the reaction

 

[LIVIO]

8 minutes ago, Sonya* said:

These are not emojis, but reaction buttons. The issue causes the image you use for the reaction

 

Thanks Sonia, what is the problem with images I'm using ?

[Marc]

The problem is when it converts the color to a light grey scale, the image you are using is converted to near all white

[LIVIO]

@Marc Stridgen Yep, I saw that finally, by inverting the "like" button by the red "heart" one.

Thanks

[Marc]

10 minutes ago, LIVIO said:

@Marc Stridgen Yep, I saw that finally, by inverting the "like" button by the red "heart" one.

Thanks

No problem at all. Glad you have what you need