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Posted

Hello,

After a few failed login attempts by a student of mine, his account gets locked.

How do I unlock them so they can log in again and start using my forum?

Thanks,

John

Solved by Randy Calvert

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  • Solution

Search for the account in the ACP. When viewing the Member record, if the account is still locked, you can unlock it there. 

Locks are generally temporary so it may have already unlocked. 

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