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Posted

So I made my first "Alert" notice but I wouldn't know because as the author it doesn't seem to display for me. Just asked a moderator to check he hadn't seen it either. When I go to look at the alert it shows this but I can see users have logged in after I created it seems not to be publishing to any one, even though I selected all groups. 

 Could contain: Number, Symbol, Text

Posted

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

  • 2 weeks later...
Posted
14 minutes ago, Ocean West said:

I just tried it again with current beta but same experience. or rather lack of any experience 😉 

You would then have to await the release unfortunately. 

Posted
1 minute ago, Ocean West said:

Ok still not getting the proper experience.

Just created a new one asked a moderator to log in he said he sees nothing. 

 

Permissions issue?

Posted

From what I can tell there are no permissions for for ignoring Alert system. As Admin I created one for mods and admins I didn't get any notice for me and the mod logged in they got nothing still shows as not viewed.

Users shouldn't have to log out and log in to receive an alert? 

Posted

They should not have to log out, no. Please could you let me know which alert on your system, and I can then take a look, and escalate if needed

Posted

Are you still seeing issues on this @Ocean West ? This should actually now be resolved, so will need to open a separate report if you are still seeing problems. From what you described there, it doesnt actually sound like the same problem

Posted

We have the Alert system active on our site, yes, but I think we've only tested it and not had a real use for it just yet.

The author of the alert doesn't see it again because they are the one who created it. They already know what it contains. 🙂

 

Posted
14 hours ago, Rodrigo Castillo said:

My mod team reports alerts are not being seen if an end date is set, even if the end date is in the future. Changing the end date to None allows the alert to display correctly.

This describes an issue that's different than the rest of this topic, and one that needs confirming.

I've created a ticket from your post. Someone will be in contact with you via that ticket.

 

NOTE: I've split your post to a new topic since this does appear to be a bug under the conditions you mention.

https://invisioncommunity.com/forums/topic/468302-alerts-fail-to-display-if-end-date-is-set/

Someone will reply to the ticket created for this.

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