Rodrigo Castillo Posted July 19, 2022 Share Posted July 19, 2022 My mod team reports alerts are not being seen if an end date is set, even if the end date is in the future. Changing the end date to None allows the alert to display correctly. SeNioR- 1 Link to comment Share on other sites More sharing options...
Mark H Posted July 19, 2022 Share Posted July 19, 2022 This issue has been confirmed, and reported as a bug to be fixed in a future release. SeNioR- 1 Link to comment Share on other sites More sharing options...
Mark H Posted July 19, 2022 Share Posted July 19, 2022 I should note.... when I tested this, I noticed the behavior you describe does not happen if you send an Alert to an individual member; it only happens if you choose to send the Alert to one or more Groups. SeNioR- 1 Link to comment Share on other sites More sharing options...
Bethanyrayne Posted July 20, 2022 Share Posted July 20, 2022 It doesn't work for me whether I set and end date or not. I would also like to as why when you select groups Guests are not included Link to comment Share on other sites More sharing options...
Management Matt Posted July 20, 2022 Management Share Posted July 20, 2022 What version are you using? A fix was made of this issue for 4.7.0 Beta 9. SeNioR- 1 Link to comment Share on other sites More sharing options...
Bethanyrayne Posted July 20, 2022 Share Posted July 20, 2022 I am using release version of 4.7 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 20, 2022 Share Posted July 20, 2022 Please could you screenshot the exact config of the item that is not showing? Link to comment Share on other sites More sharing options...
Bethanyrayne Posted July 20, 2022 Share Posted July 20, 2022 Have just read in an earlier thread that it doesn't show to the author. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 20, 2022 Share Posted July 20, 2022 Ah, is this what was causing you the problem there? Link to comment Share on other sites More sharing options...
Bethanyrayne Posted July 20, 2022 Share Posted July 20, 2022 I presume so Marc, I will log in as someone else to test. Thanks Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 20, 2022 Share Posted July 20, 2022 Thank you 🙂 Please let us know either way Link to comment Share on other sites More sharing options...
Daddy Posted July 30, 2022 Share Posted July 30, 2022 Having this issue too. Would also be handy if we could get a test alert button so we can see what the alert looks like before making it active. 🙂 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 1, 2022 Share Posted August 1, 2022 There is an open bug report for this at present 🙂 Link to comment Share on other sites More sharing options...
Mark H Posted August 4, 2022 Share Posted August 4, 2022 A quick followup for those watching... this issue was identified, and will be fixed in an upcoming release (and should be included in the next beta release). Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted September 13, 2022 Solution Share Posted September 13, 2022 This has now been resolved in the latest release (4.7.2). Please update to this version to resolve the problem. If you are still experiencing the issue after upgrade, please let us know. Link to comment Share on other sites More sharing options...
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