Contact Us Set as open support request

[amiaz peisach]

hi, I have a problem.

I have set the contact us button to create a new support request.

if a member contact me, I do not have any problem since I get all the member details.

when a guest contact me, in the contact us 2 additional field's are shown.

"Name"

"Mail"

and message

in the support ticket, only the mail and message are shown, and the "name" despaired.

 

P.S is there any option on adding additional Felds to the support form?

 

 

Thank you

 

 

[Jim M]

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

[amiaz peisach]

thank you.

 

[Marc]

This has been resolved in the recently released 4.7..1 version of the platform. Please upgrade to that version if you are experiencing this issue, and if you still have any problems, please let us know.