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Giray Posted June 7, 2022 Posted June 7, 2022 When editing or adding Stock Action in the support desk, I get a crash. Ruled out Radical Tags which we thought was causing the first crash. Even disabling it, the crash persists. Thoughts? Thanks. Original crash with Radtags enabled: UPDATE `nexus_support_stock_actions` `nexus_support_stock_actions` SET `action_status`=2,`action_staff`=NULL,`action_message`='<p> We have escalated your request to K3MRI. The ticket will be placed on a short hold pending his reply. </p> <p> Thank you. </p> ',`action_show_in`='*' WHERE action_id=2 IPS\Db\Exception: Column 'action_staff' cannot be null (1048) #0 /home/myaccount/public_html/system/Db/Db.php(1156): IPS\_Db->preparedQuery('/*myaccount_ipsma...', Array) #1 /home/myaccount/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`nexus_support_...', '`action_status`...', 'WHERE action_id...') #2 /home/myaccount/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save() #3 /home/myaccount/public_html/init.php(913) : eval()'d code(257): IPS\Node\_Model->save() #4 /home/myaccount/public_html/system/Node/Model.php(3316): IPS\Node\radtags_hook_C_NodeModel->save() #5 /home/myaccount/public_html/init.php(913) : eval()'d code(184): IPS\Node\_Model->saveForm(Array) #6 /home/myaccount/public_html/system/Node/Controller.php(419): IPS\Node\radtags_hook_C_NodeModel->saveForm(Array) #7 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\Node\_Controller->form() #8 /home/myaccount/public_html/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute() #9 /home/myaccount/public_html/applications/nexus/modules/admin/support/stockactions.php(39): IPS\Node\_Controller->execute() #10 /home/myaccount/public_html/applications/nexus/modules/admin/support/settings.php(91): IPS\nexus\modules\admin\support\_stockactions->execute() #11 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\nexus\modules\admin\support\_settings->__call('form', Array) #12 /home/myaccount/public_html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #13 /home/myaccount/public_html/admin/index.php(13): IPS\_Dispatcher->run() #14 {main} With it disabled: UPDATE `nexus_support_stock_actions` `nexus_support_stock_actions` SET `action_status`=2,`action_staff`=NULL,`action_message`='<p> This ticket is being escalated to Jim | K3MRI for action. Please allow him time to review and respond. Thank you. </p> ',`action_show_in`='*' WHERE action_id=3 IPS\Db\Exception: Column 'action_staff' cannot be null (1048) #0 /home/myaccount/public_html/system/Db/Db.php(1156): IPS\_Db->preparedQuery('/*myaccount_ipsma...', Array) #1 /home/myaccount/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`nexus_support_...', '`action_status`...', 'WHERE action_id...') #2 /home/myaccount/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save() #3 /home/myaccount/public_html/system/Node/Model.php(3316): IPS\Node\_Model->save() #4 /home/myaccount/public_html/system/Node/Controller.php(419): IPS\Node\_Model->saveForm(Array) #5 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\Node\_Controller->form() #6 /home/myaccount/public_html/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute() #7 /home/myaccount/public_html/applications/nexus/modules/admin/support/stockactions.php(39): IPS\Node\_Controller->execute() #8 /home/myaccount/public_html/applications/nexus/modules/admin/support/settings.php(91): IPS\nexus\modules\admin\support\_stockactions->execute() #9 /home/myaccount/public_html/system/Dispatcher/Controller.php(90): IPS\nexus\modules\admin\support\_settings->__call('form', Array) #10 /home/myaccount/public_html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #11 /home/myaccount/public_html/admin/index.php(13): IPS\_Dispatcher->run() #12 {main} Thanks. Link to the original post in the community:Â Â
Marc Posted June 7, 2022 Posted June 7, 2022 Please let us know the actions that stock action performs. I cannot replicate any issues on a standard stock action I have set up here
DawPi Posted June 7, 2022 Posted June 7, 2022 1 hour ago, Giray said: IPS\Node\radtags_hook_C_NodeModel->saveForm(Array) Maybe it's related to 3rd party addon? 🙂
Marc Posted June 7, 2022 Posted June 7, 2022 3 minutes ago, DawPi said: Maybe it's related to 3rd party addon? 🙂 Could be, but they have disabled in the original post, and posted another message 🙂Â
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