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Posted
20 minutes ago, Gauravk said:

So you faced the same issue on an iOS device?

Im not sure where you came to this conclusion. We have not yet tested as you have stated you wish for no 3rd party items to be disabled on your site. As mentioned in other topics, while we can give advice, we are unable to directly intervene without being able to do this. Our advice is that you do this and test, and if you have the same issue, you would need to allow us to do so while we look into the problem, if you wish for us to assist further

Posted
20 hours ago, Gauravk said:

Please help in fixing this issue and disable any/all third-party plugins and app while diagnosing.

I have created a ticket for you on this, so we can look into the issue further

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