CHJ Posted March 10, 2022 Posted March 10, 2022 Hi there, I noticed an error while the registration process on our website. The registation is no longer possible because the code "error 500" appears. Our new users don't receive the registration validation e-mail so they can't login with their accounts. Also we have 3 recommendations to fix.. can someone help?
Adriano Faria Posted March 10, 2022 Posted March 10, 2022 See if there are entries in the logs for this: ACP -> System -> Get Support -> System Log.
Solution Marc Posted March 10, 2022 Solution Posted March 10, 2022 It looks like its being caused by the newsletters application you have there. Please disable this and test again
CHJ Posted March 10, 2022 Author Posted March 10, 2022 Hi Marc, do you mean this newsletter application? I tried to change it but the registrationn process wasn't possible
Marc Posted March 10, 2022 Posted March 10, 2022 You would need to go to System>Site Features>Applications and disable it there, then test
Marc Posted March 10, 2022 Posted March 10, 2022 38 minutes ago, CHJ said: Now it works.. thank you! No problem at all. Glad this resolves your issue
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