CHJ Posted March 10, 2022 Share Posted March 10, 2022 Hi there, I noticed an error while the registration process on our website. The registation is no longer possible because the code "error 500" appears. Our new users don't receive the registration validation e-mail so they can't login with their accounts. Also we have 3 recommendations to fix.. can someone help? Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 10, 2022 Share Posted March 10, 2022 See if there are entries in the logs for this: ACP -> System -> Get Support -> System Log. Link to comment Share on other sites More sharing options...
CHJ Posted March 10, 2022 Author Share Posted March 10, 2022 Yes there are a lot of entries.. Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 10, 2022 Share Posted March 10, 2022 Post the latest one related. 🙂 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted March 10, 2022 Solution Share Posted March 10, 2022 It looks like its being caused by the newsletters application you have there. Please disable this and test again Link to comment Share on other sites More sharing options...
CHJ Posted March 10, 2022 Author Share Posted March 10, 2022 Hi Marc, do you mean this newsletter application? I tried to change it but the registrationn process wasn't possible Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 10, 2022 Share Posted March 10, 2022 You would need to go to System>Site Features>Applications and disable it there, then test Link to comment Share on other sites More sharing options...
CHJ Posted March 10, 2022 Author Share Posted March 10, 2022 Now it works.. thank you! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 10, 2022 Share Posted March 10, 2022 38 minutes ago, CHJ said: Now it works.. thank you! No problem at all. Glad this resolves your issue Link to comment Share on other sites More sharing options...
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