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Posted (edited)

During an upgrade  it stopped and is now displaying:  

  • Upgrade Status
    • status: 8
    • Application: core
    • Current Version: Not set

When you rerun it (I manually ftp'ed the files and and started the upgrade again and it goes for approximately 6-10 seconds and then

 

xxxxx.com is currently unable to handle this request.

HTTP ERROR 500
 
Is there a file in a folder that I can clear so the upgrade will proceed (This is for a friends site and it is licensed 
Edited by mtalks
Posted

I will get him to give me cpanel access so I can look thanks.  In the meantime what is this and is there a file I can remove so the site comes up but and will show me the upgrade or at least the acp

Posted

A 500 Internal Server Error is very much like the check engine light on your car, it says there is an error but not what or where. Obtaining the logs would allow us to tell you where. Unfortunately, without that information, we do not know what is going on so cannot further answer your last question.

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