mtalks Posted February 3, 2022 Posted February 3, 2022 (edited) During an upgrade it stopped and is now displaying: Upgrade Status status: 8 Application: core Current Version: Not set When you rerun it (I manually ftp'ed the files and and started the upgrade again and it goes for approximately 6-10 seconds and then xxxxx.com is currently unable to handle this request. HTTP ERROR 500 Is there a file in a folder that I can clear so the upgrade will proceed (This is for a friends site and it is licensed Edited February 3, 2022 by mtalks
Marc Posted February 3, 2022 Posted February 3, 2022 Have you checked the server error log to see what the error itself is?
mtalks Posted February 3, 2022 Author Posted February 3, 2022 I will get him to give me cpanel access so I can look thanks. In the meantime what is this and is there a file I can remove so the site comes up but and will show me the upgrade or at least the acp
Jim M Posted February 3, 2022 Posted February 3, 2022 A 500 Internal Server Error is very much like the check engine light on your car, it says there is an error but not what or where. Obtaining the logs would allow us to tell you where. Unfortunately, without that information, we do not know what is going on so cannot further answer your last question.
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