OptimusBain Posted February 3, 2022 Share Posted February 3, 2022 Hello, I've set several products for upgrading in ACP but there is no option for the user to upgrade when he visits the manage purchase page. There is no option for upgrade or downgrade, it just doesn't' exist. The manage the purchase page shows this: Inside the page, there is no option to upgrade. The products in ACP as configured upgradable as you can see below. I need help. What am I doing wrong? Thanks Link to comment Share on other sites More sharing options...
Marc Posted February 3, 2022 Share Posted February 3, 2022 Is there anything in the same category that the user can upgrade/downgrade? If you believe there is, please update all access details on file, and provide the name or ID of that member so that we can take a look for you Link to comment Share on other sites More sharing options...
OptimusBain Posted February 3, 2022 Author Share Posted February 3, 2022 1 hour ago, Marc Stridgen said: Is there anything in the same category that the user can upgrade/downgrade? If you believe there is, please update all access details on file, and provide the name or ID of that member so that we can take a look for you The product belongs to the "memberships" category. There are a few products users can update to. The username is: kevinsdhaliwal Thanks Link to comment Share on other sites More sharing options...
Marc Posted February 16, 2022 Share Posted February 16, 2022 I see my colleague could see the options you were looking for. Did you manage to sort this, as there wasnt any further response from you in the ticket there Link to comment Share on other sites More sharing options...
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