Pushpendra Singh Chauhan Posted January 24, 2022 Posted January 24, 2022 Hi, For the whitelisting of URL remoteservices.invisionpower.com my hosting provider is asking for IP detail of destination server. Invision Team could you help me in this regard?
Management Solution Matt Posted January 24, 2022 Management Solution Posted January 24, 2022 Unfortunately as this domain is in our cloud system, there isn't a static IP address assigned. May I ask why you need to whitelist it?
Pushpendra Singh Chauhan Posted January 24, 2022 Author Posted January 24, 2022 @Matt We are on a government hosting agency that is not open to external urls. To communicate with Invision remote server this is required, otherwise I can't update the Invision Community version.
Randy Calvert Posted January 24, 2022 Posted January 24, 2022 Most modern firewall systems can whitelist based on hostname. This would be the RECOMMENDED method. However you mention government here, so I totally get that it might not be a "modern" system! You have two ways of applying updates if you cannot whitelist the hostname: Update manually by logging into the Client Center and downloading the latest version. You can upload them manually and run the update at your convenience. Just before running an update, ping the hostname from the same instance. In MOST cases, the IP is not going to change once assigned for several hours because of session affinity (sticky sessions). Whitelist that IP address and then run the update as soon as possible after it is added.
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