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Just Upgrade...White Page


Go to solution Solved by Jim M,

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Posted (edited)

I upgraded my website to 4.6.8 and after it finishing updateing my main page is pure white. Not sure how to fix this issue. It was working before the update so I'm just ????.  The log files on the server doesn't show anything is wrong so I'm still just hmmmm, not sure.

Edited by ZakRhyno
Posted (edited)
1 hour ago, Marc Stridgen said:

Please could you update the admin login details also? At present they appear to be incorrect

Sorry about that I forgot we go by emails now. It's fixed tho.

 

Edited by ZakRhyno
  • Solution
Posted

Looks like you had a blank index.html file in your root directory which was being read here. I re-named that file (in case you need it) to oldindex.html. That seems to have resolved your issue.

Posted
24 minutes ago, Jim M said:

Looks like you had a blank index.html file in your root directory which was being read here. I re-named that file (in case you need it) to oldindex.html. That seems to have resolved your issue.

That werid it came from an upgrade I done to the software, should that have done that?

Posted
1 minute ago, ZakRhyno said:

That werid it came from an upgrade I done to the software, should that have done that?

There would be no index.html in the root installation folder in our upgrade package, I'm afraid.

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