Caryn Liles Posted March 22, 2020 Share Posted March 22, 2020 Hi folks, I have purchased the cloud version in error and now that I've spent a day setting it all up beautifully, I realise my error and am less than 24 hours from launch. Is there any way to transfer this to self-hosted easily? Or do I need to purchase self-hosted, beg for a cloud refund, and set it up again? Thank you so much!! Link to comment Share on other sites More sharing options...
Meddysong Posted March 22, 2020 Share Posted March 22, 2020 Since you're in a desperate hurry, I'd purchase the self-hosted variety, do what you need to, and contact sales, explaining the situation. Since you haven't downloaded any software and the team is very reasonable, I would think IPS would be understanding about your initial oversight. Caryn Liles and AlexJ 2 Link to comment Share on other sites More sharing options...
Caryn Liles Posted March 22, 2020 Author Share Posted March 22, 2020 Done and done - thanks!! Meddysong and AlexJ 2 Link to comment Share on other sites More sharing options...
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