Frontpage Posted November 5, 2018 Share Posted November 5, 2018 Went to upgrade from 4.3.5 to 4.3.6 using the automated Admin process but got a warning. I got a notification of a need to increase memory limit to 128MB. I changed the PHP.INI to 128MB and the upgrade process is stuck now. Can't access AdminCP and the ADMIN/UPGRADE just results in a checksession header which is a blank page. How can I manually restart the upgrade without having to reinstall the entire website? Thanks Link to comment Share on other sites More sharing options...
Pete T Posted November 5, 2018 Share Posted November 5, 2018 1 minute ago, Frontpage said: Went to upgrade from 4.3.5 to 4.3.6 using the automated Admin process but got a warning. I got a notification of a need to increase memory limit to 128MB. I changed the PHP.INI to 128MB and the upgrade process is stuck now. Can't access AdminCP and the ADMIN/UPGRADE just results in a checksession header which is a blank page. How can I manually restart the upgrade without having to reinstall the entire website? Thanks What happened when go to /admin/upgrade ? Link to comment Share on other sites More sharing options...
Aiwa Posted November 5, 2018 Share Posted November 5, 2018 Clear browser cache and cookies and go to admin/upgrade again. You don't have to reinstall, please don't do that. Also, submit a ticket. Link to comment Share on other sites More sharing options...
Frontpage Posted November 5, 2018 Author Share Posted November 5, 2018 When I clear out the browser and close it; it makes no difference. Main board URL reveals this message. https://i.imgur.com/hcAjqen.png AdminCP URL reveals a blank page. /Upgrade/ URL reveals a blank page. Link to comment Share on other sites More sharing options...
Pete T Posted November 5, 2018 Share Posted November 5, 2018 50 minutes ago, Frontpage said: When I clear out the browser and close it; it makes no difference. Main board URL reveals this message. https://i.imgur.com/hcAjqen.png AdminCP URL reveals a blank page. /Upgrade/ URL reveals a blank page. this going be ticket if can't move on but this my best tip "backup" before upgrading as then can revert to the point site was working. Link to comment Share on other sites More sharing options...
Frontpage Posted November 5, 2018 Author Share Posted November 5, 2018 Thanks already submitted a ticket. Backups are done daily. Link to comment Share on other sites More sharing options...
Aiwa Posted November 5, 2018 Share Posted November 5, 2018 Blank page usually means a php error. The only change you made was to your PHP.ini, have you tried reverting that change? You may have introduced a syntax error there that's causing this problem. Link to comment Share on other sites More sharing options...
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