Trying to recover my account after server move

[thibeaz]

So I moved servers, and somehow I have not been able to recover my password via email, nor have I been able to run the support in admincp due to some theming issues

[[Template core/admin/system/login is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

https://vba-m.com/forums is the url I'm at a loss of what I would need to do.

[Faqole]

You can change the pass directly from phpmyadmin. Change the value for members_pass_hash for your account in the core_members table to this:

$2y$10$42qn6qqX3ZG5BetPMlLcLOrhrTCIRhD/d8EXmCyfw7w9jCXt2ET3S

This will reset your password to test. After you log in you can change it again to something more secure. Hope it helps.

[thibeaz]

Sadly 

Quote

 Sorry, there is a problem
Something went wrong. Please try again.

Error code: EX1054 

 

[Optic14]

@thibeaz are you sure you moved your files correctly? Looking at the browser console there are a lot of 404 not found errors, e.g.:
https://vba-m.com/forums/uploads/monthly_2018_03/H_member_5714.png

I noticed your server seems to be running nginx? Are your rewrite rules setup correctly? (sorry I don't use nginx)

Also does your new server meet IPS's system requirements? Try using the tool below:

 

[thibeaz]

22 minutes ago, Optic14 said:

@thibeaz are you sure you moved your files correctly? Looking at the browser console there are a lot of 404 not found errors, e.g.:
https://vba-m.com/forums/uploads/monthly_2018_03/H_member_5714.png

I noticed your server seems to be running nginx? Are your rewrite rules setup correctly? (sorry I don't use nginx)

Also does your new server meet IPS's system requirements? Try using the tool below:

 

My server does meet the requirements, That much I do know because I've had invision community running on it before, however I had lost the original files due to a crash and only had an SQL file as backup.

[Daniel F]

Is the uploads directory writable?
Have the paths changed? If yes, have you adjusted them in the file storage settings?

[thibeaz]

I don't think paths have changed, I'll have to check the SQL flile and adjust paths if I have to. But I'm pretty sure nothing has changed other than it's clean files but just using an SQL backup

[Daniel F]

Please submit a ticket and we'll take a look :)

[Faqole]

9 hours ago, thibeaz said:

Sadly 

 

Where did you get that error? 

[thibeaz]

5 minutes ago, Faqole said:

Where did you get that error? 

Trying to login.

[Optic14]

If you only have a SQL backup with no file backup, probably best to do a fresh install and use the Converter to do an import as it's probably expecting to find your theme files.

But you would have lost all your file attachments 😞