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Posted August 2, 20186 yr I have some students who make custom purchases of my services (basically because I haven't made corresponding Commerce products for them yet, or they choose to pay by bank transfer). However, when I create these custom invoices for services not purchased directly through the Store (but are nontheless products selected from the Product list), that income is not listed under the Member's Total/Average Monthly Spend in the Member's Customer View tab in the adminCP. Shouldn't this income be included since it's still a purchase of goods/services? Not sure if this is a bug or if it's somehow intended...?
August 14, 20186 yr Author Bumping this, as I think it's kinda important for all a client's purchases to be visible at a glance.
September 2, 20186 yr There needs to be an associated transaction. If you have a "Manual" gateway set up, and the customer chooses that at checkout - when that transaction is marked as the payment being received, it will be counted.
September 4, 20186 yr Author On 9/2/2018 at 4:31 PM, Mark said: There needs to be an associated transaction. If you have a "Manual" gateway set up, and the customer chooses that at checkout - when that transaction is marked as the payment being received, it will be counted. Hey Mark...thanks for the response. I understand what you're saying, but I have students who pay me week-by-week in cash, and they're too busy to worry about checking things out at the store and marking "Manual" - which several of them would forget to do, then ask me for help, which delays things further...you get the idea. My point is that whether or not I or they generate the invoice via the adminCP or a Manual gateway, they're still purchasing a site product for which an invoice is generated, thus it should be counted in the total purchases, no?
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