Link previews not showing in LinkedIn

[Samantha Smith]

Hi,

We've built a website using IPB4 but whenever we try to add a link to one of our web pages to a LinkedIn post it doesn't generate a preview of the page - we just get a message saying "Cannot display preview. You can post as is or try another link."  Does anyone know what might be causing this?  The page I want to promote doesn't have any restricted permissions.  I'm wondering if it might be a PHP or coding issue.

Samantha

 

[opentype]

A test URL would help. 

[Samantha Smith]

Hi @opentype - thanks for the reply.  Couple of random things I've discovered since my original message:

1. The preview issue only happens when I try to use web links from our IPB sites - if I use a link from another site that we run, which doesn't have any connection to the IPB ones the preview is generated.

2. If I use Hootsuite to generate my LinkedIn post the preview is generated.

I'm still thinking its some sort of compatibility issue but I don't know whether its something we can fix ourselves or if I just have to learn to live with it.

[opentype]

No point to mention me if you just ignore what I said.