How to change the license URL?

[Enz]

How do I change the license URL Now?

[steve00]

16 hours ago, Emmanuel Galang_474932 said:

How do I change the license URL Now?

Fill out support ticket in Client Area requesting change from and to

[lferezy4]

3 hours ago, steve00 said:

Fill out support ticket in Client Area requesting change from and to

i really miss the old way when you can do it yourself. anyone agree?

 

[Tracy Perry]

22 hours ago, Logan Ferezy said:

i really miss the old way when you can do it yourself. anyone agree?

 

yep, in fact was just looking for this.  Kind of a bummer to not be able to do it yourself, even if it is only once every 6 months for free.  I guess they felt they needed more work added to their support load. 

[Joy Rex]

I would guess it has to do with how IPS checks valid licenses and changing the board URL by users might have been problematic on their end...

[Tracy Perry]

13 hours ago, Joy Rex said:

I would guess it has to do with how IPS checks valid licenses and changing the board URL by users might have been problematic on their end...

Well, a simple request for a URL change required a response to my request wanting clarification if it was a simple move of the site or a new install - something that would have taken me 3 minutes to do online has taken (so far) 6 hours and still pending.

Shouldn't need either way as both require a new URL for the license and it's easy enough for them as it checks the key against the URL apparently.

 

[lferezy4]

On 9/28/2016 at 0:29 AM, Tracy Perry said:

Well, a simple request for a URL change required a response to my request wanting clarification if it was a simple move of the site or a new install - something that would have taken me 3 minutes to do online has taken (so far) 6 hours and still pending.

Shouldn't need either way as both require a new URL for the license and it's easy enough for them as it checks the key against the URL apparently.

Yeah agree with you 100%. And if its a weekend they arent going to reply to your request. Kinda stupid to take that great feature away and would give them less tickets to look through.