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Upgrade error - 2S100/0 INVALID_QUERY

Surpac
Surpac
in Technical Problems

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Hello,

My current version is 4.1.12.1 
Trying to update it to 4.1.14.2

At  Step 4 (Download & Extract Update) page shows the "2S100/0 INVALID_QUERY" error. 

Any advice to solve this error would be greatly appreciated.

invalid_query.png

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     Download the full version of the client area, upload files and make updates.

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    • Author

    Thank you Adlago.  I will try that

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    • Author

    That fixed my issue.  Thank you again.  Cheers

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