donjuan Posted August 9, 2016 Posted August 9, 2016 Hey everyone, So I have this weird issue that regardless of people looking at a thread, even if it's 1000 people, that the views just stay at 0. Does anyone have an idea how to fix it or what causes it? Thank you!
Nathan Explosion Posted August 9, 2016 Posted August 9, 2016 Topic views are not processed immediately, and instead are updated via a background task called 'viewupdates'. The processing of these background tasks relies on what you have set as your Task Method' - be it site traffic or a cron job. If you are using site traffic then maybe there isn't enough traffic to run the tasks frequently - if using CRON then ensure the cron job is actually working on the server. To check all the above...... ACP -> System -> (Settings) Advanced Configuration To check the tasks, locate the 'View Tasks' in the above location - check when the task last ran, maybe even manually run it or view the tasks logs to see if there are any errors (no logs = no errors)
donjuan Posted August 10, 2016 Author Posted August 10, 2016 On 9-8-2016 at 2:03 PM, Nathan Explosion said: Topic views are not processed immediately, and instead are updated via a background task called 'viewupdates'. The processing of these background tasks relies on what you have set as your Task Method' - be it site traffic or a cron job. If you are using site traffic then maybe there isn't enough traffic to run the tasks frequently - if using CRON then ensure the cron job is actually working on the server. To check all the above...... ACP -> System -> (Settings) Advanced Configuration To check the tasks, locate the 'View Tasks' in the above location - check when the task last ran, maybe even manually run it or view the tasks logs to see if there are any errors (no logs = no errors) Thank you! This worked for me.
Mercury Forever Posted February 18, 2018 Posted February 18, 2018 Thanks for the link. He helped me solve it.
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