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Posted January 15, 20169 yr What if you installed a plugin and the is down ... ? And the admin panel is not available ? Server error 500
January 15, 20169 yr Self-hosted? Check server logs (if on managed hosting, contact them). Client in Cloud? Submit a support ticket.
January 15, 20169 yr Author I only have a backup at night ... so the only option is a restore of the whole site from last night ? Or .... is there something possible to restore something without losing the last posts after the last backup ? Or is that a dream ....
January 15, 20169 yr 1 minute ago, Kurt De Pauw said: I only have a backup at night ... so the only option is a restore of the whole site from last night ? Or .... is there something possible to restore something without losing the last posts after the last backup ? Or is that a dream .... Try to check yourwebsite.com/admin/ -> check it via FTP. If it's available, then there's an internal error. Best regards Hassan
January 15, 20169 yr 3 minutes ago, Kurt De Pauw said: I only have a backup at night ... so the only option is a restore of the whole site from last night ? Or .... is there something possible to restore something without losing the last posts after the last backup ? Or is that a dream .... If you're not on managed hosting and have no clue what to do, PM me and I'll have a quick look for you.
January 15, 20169 yr Author The website is available by FTP, all folders are reachable Can I remove the last plugin installed through FTP or fix even the problem through FTP ?
January 15, 20169 yr 1 minute ago, Kurt De Pauw said: The website is available by FTP, all folders are reachable Can I remove the last plugin installed through FTP or fix even the problem through FTP ? Nope, don't delete anything. You'll need to remove it from the DB (MySQL query) first.
January 16, 20169 yr Hi, I am having a similar issue after uploading a plugin. I've raised a ticket so just waiting for a reply on that, but what "installer" files did you re-upload? admin/install/ ? Thanks
January 16, 20169 yr Author All of them Downloaded the latest IPS files, uploaded them anf overwrite the excisting ones. thats it ... no need for re-install
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