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What if you installed a plugin and the site is down ?

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What if you installed a plugin and the is down ... ?

And the admin panel is not available ?

 

Server error

 

500

Self-hosted? Check server logs (if on managed hosting, contact them).

Client in Cloud? Submit a support ticket.

  • Author

I only have a backup at night ... so the only option is a restore of the whole site from last night ?

Or .... is there something possible to restore something without losing the last posts after the last backup ?

Or is that a dream ....

1 minute ago, Kurt De Pauw said:

I only have a backup at night ... so the only option is a restore of the whole site from last night ?

Or .... is there something possible to restore something without losing the last posts after the last backup ?

Or is that a dream ....

 

Try to check yourwebsite.com/admin/ -> check it via FTP.

If it's available, then there's an internal error.

 

Best regards

Hassan

3 minutes ago, Kurt De Pauw said:

I only have a backup at night ... so the only option is a restore of the whole site from last night ?

Or .... is there something possible to restore something without losing the last posts after the last backup ?

Or is that a dream ....

If you're not on managed hosting and have no clue what to do, PM me and I'll have a quick look for you.

  • Author

The website is available by FTP, all folders are reachable

Can I remove the last plugin installed through FTP or fix even the problem through FTP ?

1 minute ago, Kurt De Pauw said:

The website is available by FTP, all folders are reachable

Can I remove the last plugin installed through FTP or fix even the problem through FTP ?

Nope, don't delete anything. You'll need to remove it from the DB (MySQL query) first.

  • Author

Installed the below plugin and then .... nothing anymore

 

 

 

  • Author

Fixed it by re-uploading all the installer files

Hi, I am having a similar issue after uploading a plugin. I've raised a ticket so just waiting for a reply on that, but what "installer" files did you re-upload? admin/install/ ?

Thanks

  • Author

All of them

Downloaded the latest IPS files, uploaded them anf overwrite the excisting ones.

thats it ... no need for re-install

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