Donate Sidebar Support

[Porthos1973]

Thanks!

[AndyF]

Moved from review to support topic:

@Nikica

Quote

I have installed this plugin and I am having problems receiving funds.

When someone tries to send me funds they receive the following message:

Your recipient is not able to receive funds at this time. Your recipient must first set up his or her account to receive funds.

When someone tries to send me money using paypal "send money" option, I can normally receive funds.

Any ideas?

 

 

[Jan Krohn]

Thanks for the move AndyF. I presumed I've posted it in the wrong section. 

[Michael.J]

8 hours ago, Nikica said:

Thanks for the move AndyF. I presumed I've posted it in the wrong section. 

1. Is your Paypal account email validated?
2. And what type of account is it?
3. I assume both donor and receiver accounts use the same currency?

Paypal is not entirely clear on the cause of this error but could be a few different things, here is a guide that might offer some solutions.

[Jan Krohn]

Hi,

my account email is validated and as mentioned I can receive funds if you use Paypal to send me funds (Send money) without issues.

It is a premier account..

I quite don't understand question 3. I have also checked link you provided but it didn't help

 

[Jan Krohn]

If I remember correctly I had this issue while I was using v3.x of IP Board and your donation sidebar.

I think that I was able to receive funds when I was using my primary e-mail address, but this time I am unable to receive funds through Donation Sidebar no matter what e-mail I choose. All emails are confirmed.

But, I was able to use subscriptions on IPB 3.x without any issues.

I have found out on the Google that some accounts have the Donate option when creating a paypal button, but I don't. I have subscribtions and that's probably the reason why subscriptions work normally.

Here is both screenshots, one from the user that has subscriptons and the other screenshot from my paypal.

 

Do I need Business instead of Premier account on Paypal.?

Can Donates Sidebar be changed so it has link to subscriptions instead?

From the info found here, it seems like I need a business account..

https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/donation_buttons/#id08AAF0F104Y

 

Edited January 11, 2016 by Nikica

[Michael.J]

On 11/1/2016 at 7:08 PM, Nikica said:

Do I need Business instead of Premier account on Paypal.?

Can Donates Sidebar be changed so it has link to subscriptions instead?

From the info found here, it seems like I need a business account..

No easily, it's built around the single donation item.

My belief that Premier is the minimum but it's possible that Paypal now requires Business accounts.

On 11/1/2016 at 4:34 PM, Nikica said:

I quite don't understand question 3. I have also checked link you provided but it didn't help

Your main account accepts the same currency that you list in the Donate Sidebar plugin? Or you've got Paypal setup to automatically convert other currencies to your currency?

[Jan Krohn]

Paypal is setup to convert every currency to US Dollars.

Default currency is US Dollar.

Do you know what will I get/loose with Business account? Paypal isn't very clear about that..

[Michael.J]

On 13/1/2016 at 5:00 AM, Nikica said:

Do you know what will I get/loose with Business account? Paypal isn't very clear about that..

I believe it's an upgrade so wouldn't imagine you would loose anything.

Do you have this uploaded on a forum I can view it on? Want to try a test donation to see if there is anything obvious I'm missing here as I'm running out of ideas of what could be wrong.

[Jan Krohn]

Hello Mike,

I have just enabled it back so you can test it.

Thanks.

[Michael.J]

On 18/1/2016 at 10:49 PM, Nikica said:

I have just enabled it back so you can test it.

I've just checked a look and not sure what else it could be at this point. Everything looks fine from what I can see, I would suggest raising this with Paypal at this point as this may be something account specific.

[Lenny Warren]

I'm maybe missing something, but can I pay to remove your copyright on this and the portal @Mike John ? I do value your work, but like to tidy things up... Please don't be offended, not intended.

Edited February 18, 2016 by Lenny Warren

[Michael.J]

4 hours ago, Lenny Warren said:

I'm maybe missing something, but can I pay to remove your copyright on this and the portal @Mike John ? I do value your work, but like to tidy things up... Please don't be offended, not intended.

None taken, see here.

[Lenny Warren]

Many thanks @Mike John, superb.

 

.... and all installed, great stuff.

Edited February 19, 2016 by Lenny Warren

[fabnay]

Hi,

I have got an issue when i use custom language (FR) the donation bar is "white" but if i use English (default) language the bar is dark.
That is strange !

Did you meet the same error ?

How can i resolve it ?

FR                                                                         UK

BR.

Edited March 11, 2016 by fabnay

[Michael.J]

On 11/3/2016 at 4:37 AM, fabnay said:

I have got an issue when i use custom language (FR) the donation bar is "white" but if i use English (default) language the bar is dark.

Can you try reverting any changes to the "percent_goal_reached" language string only and see if that works?

[fabnay]

Done but same result.

I have check the plugin with firebug and what is strange is in UK version i have this :

<div class="ipsGrid_span6 ipsResponsive_hidePhone">
<div class="ipsPos_center ipsType_center" }"="" data-ipstooltip-label="27% of donation goal reached." data-ipstooltip="" style="">
<span class="ipsAttachment_progress">
<span style="width: 27.777777777778%"></span>
</span>
<br>
<span class="ipsType_light ipsType_small ipsResponsive_hidePhone">27% of donation goal reached.</span>
</div>
</div>

The style is like that :

element.style {
    width: 27.7778%;
}
.ipsAttachment_progress > span {
    background: #151515 none repeat scroll 0 0;
    border-radius: 10px;
    display: block;
    height: 10px;
    width: 0;
}
*, .ipsApp input[type="search"] {
    box-sizing: border-box;
}

And with FR version have this :

<div class="ipsGrid_span6 ipsResponsive_hidePhone">
<div class="ipsPos_center ipsType_center" }"="" data-ipstooltip-label="27% of donation goal reached." data-ipstooltip="" style="">
<span class="ipsAttachment_progress">
<br>
<span class="ipsType_light ipsType_small ipsResponsive_hidePhone">27% of donation goal reached.</span>
</div>
</div>

The line "<span style="width: 27.777777777778%"></span>" doesn't appear.

Style is like that :

.ipsAttachment_progress {
    background: #fff none repeat scroll 0 0;
    border: 1px solid #dedede;
    border-radius: 10px;
    display: inline-block;
    height: 12px;
    width: 150px;
}
*, .ipsApp input[type="search"] {
    box-sizing: border-box;
}

I have made screenshots : (i guess they will help)

 

 

 

 

 

 

 

 

 

 

Notice : it is the same thing if i m using default or custom theme.

Other point, i don't know if it is normal or not but the progress bar is not displayed if i check the website on my phone.
I never paid attention if it was there before or not.

BR.

 

Edited March 14, 2016 by fabnay

[Michael.J]

On 14/3/2016 at 5:37 AM, fabnay said:

Done but same result.

Can I get acp login details to look this over?

On 14/3/2016 at 5:37 AM, fabnay said:

Other point, i don't know if it is normal or not but the progress bar is not displayed if i check the website on my phone.

Intentionally that way but can be changed if needed.

[fabnay]

5 hours ago, Mike John said:

Can I get acp login details to look this over?

Message sent.

5 hours ago, Mike John said:

Intentionally that way but can be changed if needed.

No no it is ok. I was not sure if it was normal.

 

[Xeite]

Is it possible to display international (english) page when users donate? I'm having a paypal account in foreign language. And this language is being displayed to users, I would like to present them english page instead. How to achieve it in this mod?

[Michael.J]

On 06/05/2016 at 5:37 PM, Xeite said:

Is it possible to display international (english) page when users donate? I'm having a paypal account in foreign language. And this language is being displayed to users, I would like to present them english page instead. How to achieve it in this mod?

Try this and let me know how you go.

Open plugins/donatesidebar/widgets/donateWidget.php (The folder "donatesidebar" may be named differently.)

Find:

$form->hiddenValues['cmd'] = '_donations';

Add BELOW:

$form->hiddenValues['lc'] = 'US';

Save.

[SaltyBart]

On 11-3-2016 at 6:37 PM, fabnay said:

Hi,

I have got an issue when i use custom language (FR) the donation bar is "white" but if i use English (default) language the bar is dark.
That is strange !

Did you meet the same error ?

How can i resolve it ?

FR                                                                         UK

BR.

I have this same problem! @Mike John

 

Edited June 18, 2016 by R-023

[Michael.J]

On 19/06/2016 at 3:47 AM, R-023 said:

I have this same problem!

I've got a temporary patch available here.

[SaltyBart]

Replaced and works fine!

[Michael.J]

This plugin has been updated with a few more minor bug fixes.