bigPaws Posted March 31, 2015 Posted March 31, 2015 One feature of IPS Suite I want to use more of is the help ticket system. I was wondering if this had any new features or a fresh UI in the admin area?
Rikki Posted March 31, 2015 Posted March 31, 2015 Yes, the backend has changed a lot - you'll hopefully find it a lot more streamlined for staff to use.
bigPaws Posted March 31, 2015 Author Posted March 31, 2015 That's great news, thanks for quick reply @Rikki (why when I typed your name exact were you halfway down user list?). Can guests submit and check replies to a ticket too? And has the email parser and underlying code all been rewritten? Not that I'm aware of any issues, just curious
bigPaws Posted March 31, 2015 Author Posted March 31, 2015 Has anyone running RC got a screenshot they can share of the ticket list or something? I assume there's nothing public yet from IPS?
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