bigPaws Posted March 31, 2015 Share Posted March 31, 2015 One feature of IPS Suite I want to use more of is the help ticket system. I was wondering if this had any new features or a fresh UI in the admin area? Link to comment Share on other sites More sharing options...
Rikki Posted March 31, 2015 Share Posted March 31, 2015 Yes, the backend has changed a lot - you'll hopefully find it a lot more streamlined for staff to use. Link to comment Share on other sites More sharing options...
bigPaws Posted March 31, 2015 Author Share Posted March 31, 2015 That's great news, thanks for quick reply @Rikki (why when I typed your name exact were you halfway down user list?). Can guests submit and check replies to a ticket too? And has the email parser and underlying code all been rewritten? Not that I'm aware of any issues, just curious Link to comment Share on other sites More sharing options...
bigPaws Posted March 31, 2015 Author Share Posted March 31, 2015 Has anyone running RC got a screenshot they can share of the ticket list or something? I assume there's nothing public yet from IPS? Link to comment Share on other sites More sharing options...
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