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Explain "open connections"

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Hello, well my Host (inmotionhosting.com) cant explain me anything, and they felt deeply insulted when I told them to find another job, if they cant explain what this means...

This is my question, same i asked them:
Could anyone explain what open connections means- My account can have 30 open connections at once...

*edit: From Hosting: " This is largley dependent on your site coding. The code should close the connections when not needed to avoid too many open connections. "

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