Support tickets and alternative contact

[Machsterdaemon]

I've been made as alternative contact for one license owner and I have been responding to ticket which the license owner or his staff submitted.

What I don't like is that my own tickets for my own board through the years are not separated from the tickets that the other license owner has submitted.

I would like to see that these tickets from these two different license owner being separated and have their own section.

[Rob.]

That's because the tickets are in the client centre. You can't have two different client centres for the same email address, which is why the tickets are in the same place

[Aiwa]

Tickets are organized by client, not by license.

So, if you have two licenses yourself, you'll see all tickets for those licenses mixed together.