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[#CSTART-9] Error


Maksim

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Posted

One of my users has reported this one.

[#CSTART-9] There was an error connecting with the chat room. Please notify an administrator.

second issue within a week. Previous one was Cjoin 3. But that resolved after half an hour.

Posted

I had the same error a few minutes ago.. I assume IP was working on the Chat..



There is a known issue with the system at this time. We will be taking steps to address it tonight and tomorrow (when load is low), so you should see improvement by tomorrow.
Posted

Basically, the service has been growing so we just need to add a new chat server into the mix. At the busiest times of day, we're starting to hit our capacity limits is all.

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