Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt November 11, 2024
WestTac1 Posted November 9, 2010 Posted November 9, 2010 I've recently had some problems with my forum and server, and either Dan, Jason, or Lindy handled all my problems expeditously, treated me like a human being (no canned responses), and took the time to explain the issue and if there was anything I could do to prevent it or handle it in the future. They didn't get frusterated that I'm an amateur, or that I kept bugging them with every bug, they are really dedicated to making sure all my software and hardware is running as it should and even better then it should. I can't say enough good things about these guys. I've been a loyal Invision customer with multiple products for years, and the team members above along with several others, is what sets Invision apart. Best, most responsive, helpful customer technical support that actually resolves your issue within minutes. Top notch leading forum and community software hosted on excellent hardware. Thank you guys!
.Peter Posted November 9, 2010 Posted November 9, 2010 I might add Brandon, Charles and Collin to that list and second what you have to say.
Management Lindy Posted November 9, 2010 Management Posted November 9, 2010 Thank you very much for your kind feedback and I'm glad we were able to assist. :)
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