Unable to login to Client Area

[.....]

I forgot the password for my old IPS account, so I went through the "password recovery process" and followed the instructions in the email

I received the following error:

Registration Error

An authentication error occured. Your member account has NOT been validated.

I tried around 15 times, so it wasn't human error... it'd be nice if I could login to the Client Area, I really want to download IPB... if it helps, my email address is xxanubisxx@hotmail.co.uk. About me posting my email address on a public forum, I don't use that email address any more so I couldn't care less.

.KX can't help but point out that you spelt "occurred" wrong in your error message. :P

[.....]

Hello?

[AndyF]

Until a staff member see`s this topic, you could try using one of the contact methods on this page (email / phone) > http://www.invisionpower.com/corporate/contact.html

:)

[.....]

Thanks, I'll be sure to give that a go.

[bfarber]

I'd recommend emailing sales@invisionpower.com so customer service can assist. They can reset your password for you if you wish.

[.KX]

It's all fixed now (it was me who was having the problem) so you can close/delete this Topic if you wish. Thanks a lot for the help.