..... Posted February 8, 2008 Share Posted February 8, 2008 I forgot the password for my old IPS account, so I went through the "password recovery process" and followed the instructions in the email I received the following error:Registration Error An authentication error occured. Your member account has NOT been validated. I tried around 15 times, so it wasn't human error... it'd be nice if I could login to the Client Area, I really want to download IPB... if it helps, my email address is xxanubisxx@hotmail.co.uk. About me posting my email address on a public forum, I don't use that email address any more so I couldn't care less..KX can't help but point out that you spelt "occurred" wrong in your error message. :P Link to comment Share on other sites More sharing options...
..... Posted February 8, 2008 Share Posted February 8, 2008 Hello? Link to comment Share on other sites More sharing options...
AndyF Posted February 8, 2008 Share Posted February 8, 2008 Until a staff member see`s this topic, you could try using one of the contact methods on this page (email / phone) > http://www.invisionpower.com/corporate/contact.html :) Link to comment Share on other sites More sharing options...
..... Posted February 8, 2008 Share Posted February 8, 2008 Thanks, I'll be sure to give that a go. Link to comment Share on other sites More sharing options...
bfarber Posted February 8, 2008 Share Posted February 8, 2008 I'd recommend emailing sales@invisionpower.com so customer service can assist. They can reset your password for you if you wish. Link to comment Share on other sites More sharing options...
.KX Posted February 8, 2008 Share Posted February 8, 2008 It's all fixed now (it was me who was having the problem) so you can close/delete this Topic if you wish. Thanks a lot for the help. Link to comment Share on other sites More sharing options...
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