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Small suggestion


Guest Mark

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Posted

If you're not in the customers group and you try to access the secret-customer-only forums you get teh default error message. Maybe change it to something like IPSBeyond had?

Posted

And maybe add the alternate contacts permission.



I'd say no. Because if your not the "root" customer then you shouldn't have access to it. Alternate Contacts are for submitting support tickets ect... I don't think they need special benefits on the forums... otherwise they can buy a license lol. We gotta keep it atleast somewhat exclusive. :rolleyes:
Posted

Well I mean that whats the point of giving alternate contacts access... I could see some benefits, but I thought they just were for submitting tickets, ect.

Posted

Well alternate contacts can be for a number of things, helping out by upgrading modules/ip.board, submitting tickets as you said, and even just stepping in for the license owner when he/she is busy.

Posted

I'd say no. Because if your not the "root" customer then you shouldn't have access to it. Alternate Contacts are for submitting support tickets ect... I don't think they need special benefits on the forums... otherwise they can buy a license lol. We gotta keep it atleast somewhat exclusive. :rolleyes:


Alternates have access, or did have access, on beyond to the same areas the "root" client has access.

It will be evolving over the next few weeks :)


Very good, I look forward to watching the evolution. :thumbsup:

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