Ash-M Posted June 21, 2007 Share Posted June 21, 2007 I have a problem with topics.yesterday i upgraded my forum to 2.3 from 2.2, after the upgrade i got into topics and it gave mt this error:IPS Driver ErrorThere appears to be an error with the database.You can try to refresh the page by clicking hereWhat can I do? Link to comment Share on other sites More sharing options...
Mesmer Posted June 21, 2007 Share Posted June 21, 2007 did you run the upgrader? Link to comment Share on other sites More sharing options...
Ash-M Posted June 21, 2007 Share Posted June 21, 2007 yes. Link to comment Share on other sites More sharing options...
Mesmer Posted June 21, 2007 Share Posted June 21, 2007 I suggest you open a support ticket Link to comment Share on other sites More sharing options...
Ash-M Posted June 21, 2007 Share Posted June 21, 2007 I did, but they don't answer.. Link to comment Share on other sites More sharing options...
Mert Posted June 21, 2007 Share Posted June 21, 2007 You should wait. There are lots of people in the ticket queue because of the upgrade :) Link to comment Share on other sites More sharing options...
Ash-M Posted June 21, 2007 Share Posted June 21, 2007 I know. how much time do you think i will wait? Link to comment Share on other sites More sharing options...
Mesmer Posted June 21, 2007 Share Posted June 21, 2007 whatever you do, do not respond to your ticket. It wil drop it lower on the queue Link to comment Share on other sites More sharing options...
bfarber Posted June 21, 2007 Share Posted June 21, 2007 whatever you do, do not respond to your ticket. It wil drop it lower on the queueThis is NOT correct. It was over a year ago, but not for about a year now. ;)To the poster, please note our standard hours are Mon-Fri 9AM EST to 5PM EST. Additionally, as has been pointed out, our support queue is a bit longer than normal due to the upgrade. We will respond to your ticket within 48 hours guaranteed from the point it is submitted, however most tickets are responded to within a few hours in practice.Do you need technical support?You can obtain support via the client area, or you can try to obtain peer-to-peer support at IPS Beyond.Did you find a bug in IP.Board?If you believe you've found a bug please post it to the bug tracker.Have a suggestion or feedback?Post it here. Thanks! Link to comment Share on other sites More sharing options...
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