I have lost my password to the client center and no longer have access to the email address used! What shall I do? :)

You may send an email to - support[at]invisionpower.com and let them details which might serve to identify, after than, they will re-set the password and change your e-mail adress.

BUMP - I did that, and no reply. Really starting to get quite peeved now.


Cheers!

There wont be any replies on a Sunday, their offices are shut, wait until tomorrow :)

I sent the email on the 16th of June. I'm not that naive expecting a reply within 24 hours, but 1+ week is ridiculous.

Do you have the ticket number? I know that there are no tickets that have been around that long, so I'm quite confident it was replied to, or somehow didn't make it. Make sure you check your spam box... I also know there were some problems with the sending of mail through the client area. Let me know the ticket number and I'll take a look.

I don't have a ticket number, thats the issue! I can't get in to the client center.

I never recieved an auto responce from the email client on two attempts.

All other mail sends okay. I'm using "support[at]invisionpower.com".

Is this correct??

Please send an e-mail to sales@invisionpower.com and we will be able to assist you with your issue. Please let us know if this does not resolve the issue.

I have the same probleme and I sent a message last week to sales@invisionpower.com and none answer...

What can I do ?

Is their is someone to help me ??

Am I transparent?

Feel free to PM me with the email you send the message from and I will look at your ticket.

There are currently no open tickets in the sales dept so it was either never received or our response may not have reached you.

I just come to sent you the pm, my first mail is join to him.

No ticket because I can't access to client area.

Thanks for helping me ^_^

So ? Any news ?

When you email their support department your assigned a ticket number.

So contact Charles in private, this isn't the place to discuss your problem.

I sent 2 mails, and I contact Charles twice over. I don't know where is the place to disuss about my problem but since the 20th of june I still have none answer, so...

I sent an email for the third time, I now have a ticket number but to see if I have an answer I have to connect my self to Client area, my problem is that I can connect my self to client area so... ?

May I have the ticket id number or your email address so that I may access your account to assist you?

Sent email address off in a PM and still no reply! Not a very happy customer right now.

Sent email address off in a PM and still no reply! Not a very happy customer right now.

I apologize for the delay. This should now be resolved. If you have any other issues, please let us know. Have a great day!

Sent email address off in a PM and still no reply! Not a very happy customer right now.

Please PM me the email address on your account, your billing address, and name. I will find you account as soon as I get a PM.