IndieCindy Posted June 16, 2007 Share Posted June 16, 2007 I have lost my password to the client center and no longer have access to the email address used! What shall I do? :) Link to comment Share on other sites More sharing options...
Ziv Grosu Posted June 16, 2007 Share Posted June 16, 2007 You may send an email to - support[at]invisionpower.com and let them details which might serve to identify, after than, they will re-set the password and change your e-mail adress. Link to comment Share on other sites More sharing options...
IndieCindy Posted July 1, 2007 Share Posted July 1, 2007 BUMP - I did that, and no reply. Really starting to get quite peeved now.Cheers! Link to comment Share on other sites More sharing options...
Alex Posted July 1, 2007 Share Posted July 1, 2007 There wont be any replies on a Sunday, their offices are shut, wait until tomorrow :) Link to comment Share on other sites More sharing options...
IndieCindy Posted July 1, 2007 Share Posted July 1, 2007 I sent the email on the 16th of June. I'm not that naive expecting a reply within 24 hours, but 1+ week is ridiculous. Link to comment Share on other sites More sharing options...
Ryan Posted July 1, 2007 Share Posted July 1, 2007 Do you have the ticket number? I know that there are no tickets that have been around that long, so I'm quite confident it was replied to, or somehow didn't make it. Make sure you check your spam box... I also know there were some problems with the sending of mail through the client area. Let me know the ticket number and I'll take a look. Link to comment Share on other sites More sharing options...
IndieCindy Posted July 4, 2007 Share Posted July 4, 2007 I don't have a ticket number, thats the issue! I can't get in to the client center. I never recieved an auto responce from the email client on two attempts.All other mail sends okay. I'm using "support[at]invisionpower.com".Is this correct?? Link to comment Share on other sites More sharing options...
Jonathan S. Posted July 5, 2007 Share Posted July 5, 2007 Please send an e-mail to sales@invisionpower.com and we will be able to assist you with your issue. Please let us know if this does not resolve the issue. Link to comment Share on other sites More sharing options...
Ckars Posted July 5, 2007 Share Posted July 5, 2007 I have the same probleme and I sent a message last week to sales@invisionpower.com and none answer...What can I do ? Link to comment Share on other sites More sharing options...
Ckars Posted July 8, 2007 Share Posted July 8, 2007 Is their is someone to help me ?? Link to comment Share on other sites More sharing options...
Ckars Posted July 11, 2007 Share Posted July 11, 2007 Am I transparent? Link to comment Share on other sites More sharing options...
Management Charles Posted July 11, 2007 Management Share Posted July 11, 2007 Feel free to PM me with the email you send the message from and I will look at your ticket.There are currently no open tickets in the sales dept so it was either never received or our response may not have reached you. Link to comment Share on other sites More sharing options...
Ckars Posted July 12, 2007 Share Posted July 12, 2007 I just come to sent you the pm, my first mail is join to him.No ticket because I can't access to client area.Thanks for helping me ^_^ Link to comment Share on other sites More sharing options...
Ckars Posted July 14, 2007 Share Posted July 14, 2007 So ? Any news ? Link to comment Share on other sites More sharing options...
Dark Phantom Posted July 15, 2007 Share Posted July 15, 2007 When you email their support department your assigned a ticket number.So contact Charles in private, this isn't the place to discuss your problem. Link to comment Share on other sites More sharing options...
Ckars Posted July 15, 2007 Share Posted July 15, 2007 I sent 2 mails, and I contact Charles twice over. I don't know where is the place to disuss about my problem but since the 20th of june I still have none answer, so... Link to comment Share on other sites More sharing options...
Ckars Posted July 18, 2007 Share Posted July 18, 2007 I sent an email for the third time, I now have a ticket number but to see if I have an answer I have to connect my self to Client area, my problem is that I can connect my self to client area so... ? Link to comment Share on other sites More sharing options...
nakisha Posted July 18, 2007 Share Posted July 18, 2007 May I have the ticket id number or your email address so that I may access your account to assist you? Link to comment Share on other sites More sharing options...
IndieCindy Posted August 13, 2007 Share Posted August 13, 2007 Sent email address off in a PM and still no reply! Not a very happy customer right now. Link to comment Share on other sites More sharing options...
nakisha Posted August 13, 2007 Share Posted August 13, 2007 Sent email address off in a PM and still no reply! Not a very happy customer right now.I apologize for the delay. This should now be resolved. If you have any other issues, please let us know. Have a great day! Link to comment Share on other sites More sharing options...
Jason L Posted August 13, 2007 Share Posted August 13, 2007 Sent email address off in a PM and still no reply! Not a very happy customer right now.Please PM me the email address on your account, your billing address, and name. I will find you account as soon as I get a PM. Link to comment Share on other sites More sharing options...
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