Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 19, 200618 yr I've just seen the help section of an SMF board and I have to say, it beats IPB.You see, rather than just plain boring text, it has actual images of what say, the board index actually looks like based on your skin choice!Another suggestion for teh help section is instead of "the administrator may have....." - actually read the settings and display what is actually going on! There's no reason we can't have HTML logic in help files!One final thing: Export/import xml files for the help section, I see an xml file in /resources in 2.2 - so why can't we import our own!?
November 20, 200618 yr I wondered if anyone actually used that stuff, my users rather ask my board instead of reading the help file ALL the time. It's right there, but they still don't use it. I'd rather have more functional features.
November 20, 200618 yr Yeah, I would have to say that most users that I have encountered do not even bother to use the help file. They normally just post a topic on what the problem is.
November 21, 200618 yr I agree that not really many people utilize the Help Section on a regular basis, and if they have a problem, they just ask a member of staff or administrator, or post in a support forum (if applicable). Also, there is the comprehensive IPB 2.2.0 Documentation available as a free download that explains everything in great detail that ultimately provides for a more enjoyable read than that of the current Help Section.
November 21, 200618 yr I agree that not really many people utilize the Help Section on a regular basis, and if they have a problem, they just ask a member of staff or administrator, or post in a support forum (if applicable). Also, there is the comprehensive IPB 2.2.0 Documentation available as a free download that explains everything in great detail that ultimately provides for a more enjoyable read than that of the current Help Section.Tell me what end user is going to download the IPB 2.2 manual to learn how to post on a forum? Most user's won't even read my intro thread and so they ask why registration is enabled...
November 21, 200618 yr Tell me what end user is going to download the IPB 2.2 manual to learn how to post on a forum? Most user's won't even read my intro thread and so they ask why registration is enabled...No end user will. Neither will they read the Help Section, most likely. People don't like doing that these days. But it doesn't hurt to post that they can download the Documentation available, should they want to read it.
November 21, 200618 yr The documentation is LARGELY administrative...it doesn't cover the user side in great depth, and as such I wouldn't see why many end users would download it...
November 21, 200618 yr My users use the help section. Maybe because I've editted it so it matches what I am suggesting here.Perhaps users don't use the help section because it's so outdated.I mean, "the administrator may require you log in before you can post" means nothing to anyone, but "you have to log in before you can post [screeny of logging in]" does.
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