shawnking

Hi - I've just started using IPB 3 and Converge for a works project (very time limited) and I'm getting increasingly frustrated by the lack of Official online support and Help guides for both and no CSS guide either is making things very hit and miss for me as a beginner

I realise they're new but I'd expected there to be more available than nothing or have I missed them - if so then any links appreciated

Is there any news on if guides will be made and when they'll be available please - I'm guessing they'll unfortunately be too late for me though :(

I can guarentee if you post any questions you have here on this site, you will find th support you're looking for, and its expected that there would not be alot of guides and support, when the product has just been released. I checked google and was able to find this CSS guide. http://guide-css.invisionpower.fr/IPB-3.0-EN/ hopefully that helps, if you have any other issues im sure the community here would be more than willing to help you out.

alright, ill give up on it, filed a dispute on paypal, hopefully ill get my money back at least the money i paid for the license, just slightly frustrating when something like this happens. :(

negative rep for posting my experience here?

there should be support tickets in that account from when i changed the email address and passwords and everything.

Understand that from our perspective you are not our customer - the account owner is. We have no way of knowing if/who/when you bought that license from. All we know is the data that is in our client system and if it has the other person's name and email then that is who we must speak to.

this is like trying to talk to a friggin wall...

Ok, so I purchased a license off of ize nearly 2 years ago, and all was well and good, until 2 days ago i try to login to my other account, display name, .Shawn, and find out it wont let me log in, so i try to recover my password, and it tells me there's no account in the system using that email address, so i find this a little fishy, so i contact support, and they tell me that the original owner has control of the account and that there,s no way to prove the account is mine, altho i have renewed it 2 times with my credit card, i gave them that info, gave them my email address that it used to be tied to, and pointed out the face that this guys name is scott i believe and the display name is .Shawn, i find this absolutely absurd that customer service, nor debbie will do anything for me. but really, what would they care, losing one customer wont hurt their pockets any..just my rant on the customer service here.