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Tom Green1

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Posts posted by Tom Green1

  1. Hi,

    I'm trying to figure out how to assign a default social sharing image that will be present on all pages that do not have a user generated image.

    This image will be shown in links shared to Facebook, Twitter etc and can be checked on sites like these:

    https://socialsharepreview.com/?url=https://www.grow420.asia/

    I've seen there are two sections in the ACP that look like they are about this kind of thing but can't find the bit for the default.

    Is there any kind of how to guide on this, that so far I have missed?

    It seems like I can add <head> tags in the theme editor so in theory could set it up in there, but it's a bit clumsy.

    Many thanks in advance.

  2. 49 minutes ago, Randy Calvert said:

    Since you’re cloud hosted, just drop a ticket in the client area and the staff can help. 
     

    If you were self hosted, you would just edit the conf_global.php file I. Your root directory. 

    Have opened a ticket, thanks.

    Do you know if they allow this action, by the way - might be useful for others searching in the future.

  3. 8 minutes ago, Randy Calvert said:

    Have you looked at your member group permissions to say what each group can do in each forum?  

    ACP > Members > Groups.  Click on the Permissions button (the lock icon) for each group.

     

    Could contain: Text, Number, Symbol, Page

    Thanks Randy, that was the issue.

    I wonder what the thinking is behind not setting these up as you would expect them top be, just introduces a pain point for new users...

  4. Hi,

    I think I must be missing a setting somewhere - I am unable to post any topics as Admin or as a regular user.

    https://www.grow420.asia/forum/11-introduce-yourself/

    Here are the settings currently in use:

     

    Could contain: TextCould contain: Text, Menu, PageCould contain: TextCould contain: TextCould contain: Text, Menu, PageCould contain: Text

    Are there other settings that could be blocking the Start New Topic from showing?

    It's there on the Homepage but you can't select any of the discussions.

    Many thanks in advance.

     

    Just now, Tom Green1 said:

    Hi,

    I think I must be missing a setting somewhere - I am unable to post any topics as Admin or as a regular user.

    https://www.grow420.asia/forum/11-introduce-yourself/

    Here are the settings currently in use:

     

    Could contain: TextCould contain: Text, Menu, PageCould contain: TextCould contain: TextCould contain: Text, Menu, PageCould contain: Text

    Are there other settings that could be blocking the Start New Topic from showing?

    It's there on the Homepage but you can't select any of the discussions.

    Many thanks in advance.

     

    Could it maybe be something to do with starting on the free trial and upgrading before that finished?

  5. Hi,

    I am a new customer on the beginner plan.

    I have been having loads of trouble with the passwords.

    Currently I am locked out as a user and locked out of the ACP.

    The ACP does not have a password reset link.

    The frontend does. Yesterday I entered the correct email and it sent the password reset link, but I couldn't get it to work.

    Now when I use the password reset link it does not send the email.

    So totally locked out.

    I have emailed support but this seems to take a day to reply, so thought I would post here and see if anybody working at Invision can help a bit faster - I have already purchased a theme and keen to get moving asap.

    Thanks in advance.

     

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