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ArashDev

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  1. Like
    ArashDev reacted to Matt for a blog entry, Invision Community 4: Pages databases in Clubs   
    Finally, one of the most requested features for clubs in Invision Community is coming with our March 2024 release: Pages databases in Clubs.
    You may be surprised to see a new feature being introduced for Invision Community 4 during our flow of news for Invision Community 5, but as we're committed to Invision Community 4, we wanted to continue to bring optimizations and improvements to the platform.
    What is the benefit of this new feature?
    Clubs enable communities to host multiple micro-communities with many benefits. Clubs allow more specialized and focused discussions on specific topics. This can lead to higher-quality content and a deeper exploration of niche subjects that may get overlooked when posted on a busy forum. Clubs also offer the ability to tailor the community experience based on the needs of that community. That customization is what this feature focuses on.
    Pages is a powerful application that allows truly custom layouts for content areas. Simply by adjusting templates, you can create a news feed layout (it is what we use for this news blog area!) or something even more customized to your needs.
    The March 2024 release allows you to create Pages database categories directly inside clubs, including custom fields and templates.
    How does it work?
    Setting up your Pages database to allow clubs to use categories is simple. Simply allow categories to be created within clubs when creating or editing a database.

    Once that is done, club owners can add a Pages database category to their club in the same way they can add topics, galleries, etc.

    Once the Pages database category has been added, you can then add content as you would any other club area with the added features of Pages, including custom templates and custom fields.
    This example club uses a custom Pages database listing template to show the articles in a custom format along with custom field data.

    Likewise, viewing an article in this example club showcases the use of custom templates to present the content differently from the standard topic templates Invision Community uses elsewhere.

    Allowing Pages database categories inside clubs brings the opportunity for more complex custom areas making use of multiple custom fields along with truly custom layouts using templates. This is a great way to bring additional areas, such as news articles, into your club areas to compliment discussions.
    We hope you enjoy this feature, and if you have any comments, please leave them below!
  2. Like
    ArashDev reacted to Matt for a blog entry, Invision Community 5: Assign topics to moderators   
    Forum moderation management used to be straightforward. It was commonplace to assign a moderator to a single forum. They would be responsible for enforcing the rules, removing spam and generally modelling the behaviour you wanted to see within your community.
    As community management has matured and moderators are tasked with roles based on knowledge, help and support, there is a need for more nuance in managing topics within your community.
    For example, you may have specialists or teams of specialists who help answer questions about development, sales, or support. Topics that require this help may be posted anywhere within your community.
    Indeed, this feature was inspired by a need in our own support community to ensure customers get the right help from the right team member. We have questions on feature sets, purchasing, and support requests, each requiring a different team member. It is not enough to hope that the right person sees the topics; they must be assigned to ensure excellent service.
     
    What are the benefits of this feature?
    The ability to assign a topic to a single moderator or a team of moderators ensures that each topic gets the best outcome regardless of where it was posted.
    Having topics assigned helps moderators deal with issues quickly, as there's clarity over which moderators should handle the topic. It also helps keep your community team accountable by having the ability to monitor their workload and get statistics on the time it takes for your team to reply. These statistics also help the community lead assess quality control.

     
    How do you use this feature?
    There are two ways to assign a topic to a moderator or team of moderators. You can assign a topic when replying to it or do it from the topic's action menu.
    Once assigned, the assignee can review their assigned topics via the Moderator Control Panel and see which are assigned to them via the list of topics. Each moderator will receive a notification informing them they have a new assignment.

    Those with permission to assign topics to others will see all the assigned topics and who they are assigned to when reviewing the list of topics.

    The Admin CP contains a list of all assigned topics and also allows you to create and manage teams of moderators, such as "Sales Team" or "Developers."

    Finally, once the topic has been managed successfully, the moderators can remove themselves from the assignment completing the task.
    Assigning a specific topic to a single person or team in a busy online forum is a strategy that can enhance the effectiveness of the forum's management. It promotes efficiency, expertise, consistency, and accountability, which are vital for maintaining a vibrant and respectful online community.
    We hope you are looking forward to this feature and look forward to any comments you may have.
  3. Like
    ArashDev reacted to Matt for a blog entry, Invision Community 5: Topic Summaries   
    Whether you have hours to browse a community or are short on time, scrolling through a very long topic can be more than a little frustrating when you want to follow the topic's core journey.
    Recently, we discussed another feature designed to help support-based communities find helpful answers quickly, but what about social topics that do not have a simple question-and-answer format?
    We've all come to a lengthy topic for the first time and found it a little intimidating to find the most relevant content among hundreds of posts, which don't always further the topic. These off-topic posts are important because they help social cohesion and build relationships between members at the time of posting. Still, those visiting later often want the truth of the topic.
    Invision Community 5 brings a topic summary feature designed to make the most of your time.

    The topic summary is generated by an algorithm that uses many touch points such as average read times, reactions, number of shares, external linking and more to determine how useful a post is via a numeric ranking.
    The summary shows an estimated read time of the entire topic and an estimated read time using the summary, which gives your members a good idea of the time they'll save.
    A shorter read time will make longer topics more accessible to a greater audience.

    Adjusting the summary
    We believe that algorithms should be used to support human decisions but not override them. Those with permission can add posts from the summary if they feel they are more relevant. Likewise, posts can be removed if you think they are irrelevant.

    Interactions with Helpful Posts
    Invision Community supports a broad range of communities, including support-based and social communities. We are improving our toolset to help both.
    You can have helpful post-voting enabled as well as topic summaries enabled. When this is the case, the topic summary will show until the helpful post-voting meets a threshold. Once that threshold is met, the helpful post information will replace it.
    Of course, not all communities and not every forum will have the support features enabled, meaning the topic summary will be the only way to reduce the topic complexity.
    Less is more
    Browsing the summary gives you a concise view of the topic's journey with no distractions, a vital strategy for growth. 
    By allowing members to focus on the core journey, you reward the time they spend on your community and make it more accessible for those short on time.
    We hope you've enjoyed this feature introduction and would love to hear your thoughts!
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  4. Like
    ArashDev reacted to Matt for a blog entry, Invision Community 5: The story so far...   
    Just six short weeks ago, Ehren hit record on a video that changed everything for Invision Community.
    The blog was called "Introducing a fresh new vision for Invision Community 5," and it ripped up the rule book on what forums should look like and revealed a slick new look featuring a new forum home feed view and sidebar navigation.
    A lot has been discussed, but we're not even close to done!
    Before we bring you news of more features after Thanksgiving, I wanted to take a mid-season break to recap what we've seen so far.
    First up was the introduction video, which gave a broad overview of the new UI Invision Community 5 would be sporting. Ehren takes us through many new elements, including the sidebar navigation, forum feed view, simplified post view and more.
     
     
    Up next was a focus on dark mode, accessibility and mobile views. Invision Community 5 features the ability to have native dark mode without additional themes or complex variables to set up. Our aim with Invision Community 5 is to hide the complexities and technology and just let you focus on creating a great community experience for your audience.
     
     
    Bringing complex theming to everyone was the message in the blog talking about the new theme editor. Now, you can make wide-ranging changes to your theme without the need to edit CSS or manage HTML templates, all driven by a smart and simple interface.
     
     
    Next, it was my turn to talk about a new feature. I introduced two new features designed to help those who run support-based communities. Finding the most helpful answers and identifying community experts help your members do more with less time and frustration.
     
     
    Last week, Ehren demonstrated our new icon and badge builder, which is an amazingly powerful tool to produce slick and professional badges along with the ability to customize your community further with emojis and icons for menus, reactions and more. Building ways to reduce the barrier to customization has been a strong theme for Invision Community 5.
     
     
    Phew!
    We can all agree that we've showcased a lot of impressive functionality coming with Invision Community 5 already.
    But what does the future hold?
    Lots! We have a lot of new functionality that we're putting the finishing touches on, and we can't wait to show you more. These new features further help to reduce noise in topics, make the community feel alive and bring long-needed updates to core components such as the editor. Not to mention, there is a significant update to Pages underway.
    We also have a lot of less flashy updates, such as the new consolidated Feature/Our Picks feature, which is now a single feature.
     
    Feature-window.mp4
     
    An improved Moderators Control Panel brings a more uniform experience across deleted, hidden, and content waiting to be approved.
     

    We're still on course for a release of Invision Community in early 2024 and can't wait for you to experience the future of forums.
    What has been your favourite feature so far? I'd love to know; drop a comment below!
  5. Like
    ArashDev reacted to Matt for a blog entry, Invision Community 5: Quickly find the most helpful answers   
    Forum platforms have a wide range of uses, from helping with support to sharing knowledge, ideation and social interaction.
    Topics can span years, and once the initial explosion of replies has passed, the topic lives on in local search and search engines for future viewers to discover and get value from.
    However, it's not always easy to get the best content from a very long topic.
    You may have noticed that when you come to a topic seeking an answer, some replies are less than helpful.

    How do I fix my Apple Watch? Like this!
    It's common to find a lot of social content mixed in with useful replies. Jokes, GIFs and off-topic musings are all great while the topic develops organically in real-time. Having fun is critical to feeling a sense of belonging in a community. However, those coming to the topic a little later, say from a link Google has suggested, just want to get the useful content in the fastest way possible.
    That's where 'helpful' voting comes in.

    A very helpful reply
    Invision Community can already mark a single post as the best solution for that topic. Still, not every topic gets a definitive answer, and some community strategies resist quickly marking a post as the best answer to encourage more discussion rather than effectively ending it.
    Even when you have a definitive answer, there is often value in other highly rated posts offering more context, alternative solutions and more thorough explanations.
    With Helpful voting, your members are encouraged to flag which posts they find helpful in the topic. When enough votes are added to a single post, they are suggested as a possible answer. You can also tune out the noise and view the most helpful replies only.
    This is a powerful way to get the very best content from a topic in a short space of time.

    Want to just view the most helpful replies? No problem.
    If you eventually choose to mark a post as the definitive answer, the suggested post will be replaced with the answer you choose, but you can still see the posts voted as helpful to gain further context.
    The helpful voting works independently from reactions, which tend to cluster around social content. Social media conditions us to add a like or funny reaction to content that gets an emotional response. Indeed, a lot of the most highly reacted content is funny content. Social reactions are valuable when building connections between community members but often don't reflect what is the most useful content.

    The suggested most helpful post threshold is configuration via the Admin Control Panel.
    Helping your members find the best content within topics helps them do more in your community with less time.
    Forums continue to evolve, and while social content helps develop the community, content that solves problems and helps others is the rocket fuel you need to keep members and attract new audiences.
    Helpful voting also feeds into picking Community Experts, a new feature for Invision Community 5, but we'll talk about that in a future blog.

    A sneak peak at the new Community Expert badge
    I hope you found this update ✨helpful✨, and if you have any questions or comments, let me know in the comments!
  6. Like
    ArashDev reacted to Lindy for a blog entry, Marketplace Closure   
    We would like to take this opportunity to inform you of an important decision we've made with regard to the Invision Community Marketplace. After careful evaluation and consideration, we have decided to discontinue the Invision Community Marketplace, effective October 30, 2023.
     
    Over the past several years, we have noticed a decrease in usage of the Marketplace, with a staggering 75% decline in sales. In addition, we have observed a growing trend away from off the shelf customizations towards bespoke tailoring of a community by working more closely with developers. While it has been a platform for many dedicated and talented contributors to share their work, we believe it is time to re-focus our efforts and resources to better serve your present and future needs.
     
    We understand that change can be unsettling, but we are excited to share with you our new direction. We are putting our efforts into enhancing the newly introduced Providers Directory, a platform that will enable you to connect with third-party providers for a wide range of services, including custom development, community management/support, conversion services, and other valuable resources. Additionally, many providers will have independent websites you will be able to visit to explore and obtain existing and new premade resources.
     
    More details are to follow soon, but we would like to highlight a few key points:
         • Marketplace renewals will cease effective immediately
         • New purchases will end September 15, 2023
         • The Marketplace will be removed in the October release and disabled on October 30, 2023
         • You will continue to be able to install and manage existing and new resources via the methods provided by their respective authors
         • You will be able to obtain a key for each of your current Marketplace purchases and provide that key to authors to transfer your purchases directly to the author
    We invite you to visit the Providers Directory and start exploring the opportunities it offers. This will allow you to familiarize yourself with the database and the resources it will provide in greater depth. Many of the current Marketplace contributors have already created their profiles – please check them out!
    Of course, this does not mean the end of aftermarket development with Invision Community. We are currently building new development tools for Invision Community 5 which have easier ways to add new functionality.
     
    We want to express our sincere gratitude for your ongoing support and trust in Invision Community. We believe these changes will enable us to better position ourselves to continue moving forward in meeting the present and future needs of our customer base.
     
    If you have any questions or concerns, please do not hesitate to reach out.
     
    Thank you for being a part of the Invision Community family.
     
    Update
    We have posted our next blog covering the next steps for obtaining purchases from 3rd party developers.
     
  7. Like
    ArashDev reacted to Ehren for a blog entry, Invision Community 5: Dark mode, accessibility, performance and mobiles!   
    Welcome to the second video of our sneak peak series! Today we'll be taking a closer look at the new Invision Community interface, including dark mode, accessibility improvements, performance improvements and the mobile layout! Before we begin, I should mention that this is a pre-alpha version of Invision Community 5, so some areas of the design may change before the official release.
     
    New traditional header design
    In our previous video, we showcased our new, optional side panel which formats your navigation into a vertical list. For those who prefer a traditional, horizontal header, here it is!

    A much more compact header compared to version 4, the new design condenses the navigation bar into a single row, moving all sub-navigation items into dropdown menus. A new, optional area below the text logo allows you to add your website slogan or announce events such as anniversaries or holidays, and our new search modal provides convenient access to the advanced search filters from any page on your community.

     
    Accessible interface
    The main content area has been designed with accessibility as a priority. High contrast text colours and larger font-sizes help to make reading more comfortable and clickable table rows (which can be enabled or disabled via the Theme Editor) allow you to navigate between pages more easily. A visible focus ring significantly improves navigation for visitors who find it more comfortable to browse with their keyboard TAB key, instead of using their mouse (ie. visitors with conditions such as Parkinson's disease, or those who have temporarily lost function due to a broken arm).
     
    Focus.mp4
    Elements are highlighted while navigating with the keyboard
     
    Dark mode
    Dark mode has become increasingly popular over the past few years - so it's no surprise that Version 5 has been designed from scratch with both light and dark mode in mind. With version 4, it was necessary to manage two themes in order to provide a light and dark colour scheme. In version 5 though, all of that is handled by a single theme.
    By default, your members will be able to choose their own color scheme preference: either light, dark, or system. System assigns a color scheme based on your system preferences - so if your device automatically switches to dark mode at night, your community will too! With that said, as an administrator, you also have the option to restrict your site to a single color scheme - so if you ONLY want to offer a dark theme, that's easily achieved.

     
     
    Performance
    Despite all of these new inclusions, the version 5 UI has been coded with significant reductions in both CSS and Javascript. We'll dive deeper into code reductions in a future blog entry, however two great examples are:
    - Grids: which have had a 100% removal of Javascript and are powered by only a few lines of CSS, resulting in a faster rendering time, especially for users on slow connections.
    - And carousels: which have had a 95% reduction in Javascript and now rely on native browser scrolling, for a much smoother experience on both desktop and mobile!
    Additionally we've removed a number of helper libraries that are no longer needed with modern browsers saving even more.
     
    Mobile UI
    With an incredible amount of mobile visitors accessing the web, we’ve placed a huge priority on redesigning the interface to ensure it lives up to todays standards.
    A new navigation bar at the bottom of the page provides convenient access to your activity feed, notifications, messages, a search panel, and navigation links. A conscious effort was made to ensure that this information was available within a single tap, and we found that a bottom bar like this was easier to interact with compared to icons in the header.

    The mobile navigation bar from Invision Community 5
     
    A goal of the mobile UI was to display elements that were previously only available on larger devices, while still maintaining a clean interface. For example, to improve navigation, we've added a scrollable breadcrumb list to the top and bottom of the page. To improve guest participation, we added Sign In and Sign Up links to the bottom navigation bar. These links were previously hidden within the hamburger menu, so we feel like this will really benefit those looking to improve registrations. And as demonstrated in last weeks video, profile information is now available within posts, comments and reviews on small devices.
    We’re really excited for you to literally have a hands on experience with the new mobile interface of Invision Community 5, and we're interested to hear your feedback in the comments!
  8. Like
    ArashDev reacted to Matt for a blog entry, Introducing Community Hive   
    Everyone at Invision Community is pleased to introduce Community Hive.
    We are creating a new free-to-use service to help independent communities reach new audiences and re-engage existing members.
    Community Hive delivers updates from your favourite communities and helps you explore new ones by bringing all the communities you follow into a single feed with optional email updates.
    The Invision Community September 2023 release will bring Community Hive integration to Invision Community and we're also releasing integrations for XenForo, Squarespace and WordPress. More integrations for popular platforms are planned over the coming months.
     

     
    The "Why"
    We believe in the power of independent communities. Technology has changed over the two decades we've been building community tools and despite the advances in technology a key problem independent communities still have is re-engaging existing members and finding new audiences. Social media has diminishing returns, and search results continually down-rank user-generated content. Reaching new audiences has never been more challenging.
    Community Hive solves that by providing a single platform to showcase your content to new and existing audiences. We don't keep your content; the only way to engage is to visit your site, ensuring you retain complete control and ownership.
    Regular updates via email and push notifications reach your existing members wherever they are.
    As our attention spans shorten and our online time becomes more cluttered, checking in with each community becomes more of a struggle. Independent and forum based communities fight for attention with social media, and owned platforms like Discord and Slack. Allowing your members to follow your community with Community Hive gives you increased visibility and discoverability and helps level the playing field.
     
    The Platform
    Community Hive has a familiar feed view with two main areas. "Following" shows a feed of communities you already follow to ensure you see more of what you like. This feed learns over time what content you favour and ensures you see more of what you like.
    The "Discover" tab shows you a feed of content from communities outside of your following list, which is a great way to discover new online communities to join. Following is easy; you don't even need to register on the community to add it to your followed list on Community Hive.
    Robust account management makes it easy to unfollow communities and set your desired audience classification preferences.
    Community Hive is mobile-first with push notifications and is ready to be added to your phone's home screen as an app.
     
    Integration
    Community Hive will launch with integration for several platforms such as XenForo, Squarespace and WordPress. Invision Community integration has several tools to nudge your members to add your community to Community Hive with buttons in key follow areas.

    Following from a community only requests your email address. You can optionally set a password later on Community Hive to enable your feed to be viewed on multiple devices.

    Clicking "Follow on Community Hive" from an Invision Community when you have an account with that community.

    Clicking "Follow on Community Hive" from an Invision Community when you do not have an account with that community.
    Community Hive will be launched in beta alongside Invision Community's September 2023 release, with integrations released for other platforms.
    You can visit Community Hive now and join in the discussion on the Community Hive forums. We look forward to seeing you there!
  9. Like
    ArashDev reacted to Ryan Ashbrook for a blog entry, New Spam Prevention Features   
    Spam has always been an ongoing battle for community owners as spammers find new ways to circumvent existing anti-spam practices.
    We have seen an uptick in new ways spammers are breaking through existing defense.
    As such, we here at Invision Community continue to look at new ways for community managers to combat against spam. For our September release, we have added several new tools that can prevent spammers from registering in the first place and help combat them even if they register successfully.
    Let's take a look at these new tools and settings.
    Geolocation based registration filtering
    Oftentimes, spam attacks can originate using bots and servers from specific regions. Using our existing Geolocation service, we have now added filters that will allow administrators to hold registrations from specific regions for administrator review, or deny the registration entirely.

    Using this, administrators whose communities are under a spam attack from a specific region, can temporarily filter registrations from that region. Multiple regions can be defined at once, and each individual region can either be held for administrator review, or denied completely.
    Disposable Email Filtering
    We have added an extra option to our spam defense system to filter users registering with throwaway disposable emails, which are often used by spammers to bypass email validation.

    During Spam Defense checking, we now also check the domain in use for the registration against a frequently maintained list. If the user passes through the normal spam defense checking, but is found to have a disposable email address, then the administrator can define one of the following actions to be taken.
    Allow the registration to proceed Allow the registration, but moderate all posts (which an option to remove moderation after a certain amount) Flag the account for administrator review Register the account but immediately ban it Completely deny the registration For both Geolocation and disposable email filtering, the existing Spam Defense Whitelist is always honored ahead of these filters.
    Contact Us Email Verification
    A common pain point has been the Contact Us page. While the spam does not go to a user facing location, it does still land in the administrators inbox, or other area defined by the sites Contact Us settings.
    To help with this, if a visitor who is not logged in attempts to use the Contact Us page, then in addition to the existing CAPTCHA, the administrator can optionally require the person to verify their email address before the message is ever sent. This applies to all Contact Us behaviors, including any added by third party applications.
    Cloud Content Analysis
    For our Invision Community Cloud customers, we have also added an additional layer of spam prevention after registration.

    After a user registers, or if the account has been dormant, then the first few content submissions will be analyzed using a custom developed algorithm within our platform.
    The algorithm takes into factor many different elements of the content, and will rank the post between 1 (not spam) and 5 (definitely spam).
    The algorithm can be constantly adjusted and improved based on trends without any intervention from the administrator, and without the need to update to new releases of Invision Community.
    The administrator can then decide one of the following actions to take based on the score that was received.
    Allow the submission Hold the submission for moderator review Deny the submission completely Of course, specific groups can be made exempt from this and not have their content checked at all, which is useful for sites with subscription based registrations which may not want to have this applied to new subscribers, but do want to have new non-subscribers checked.
    Spam can quickly become a headache for most community managers, and these new tools will help further combat it at the source. For our enterprise and Invision Community Cloud customers, being able to check for spam when posting is a new tool which will further filter out more of those annoying topics and posts.
    We hope these new features give you additional tools in the fight against spam.
    The features and changes presented here are available in the following packages:
    Geolocation based registration filtering, Disposable Email Filtering, Contact Us Email Verification: Beginner, Creator, Creator Pro, Team, Business, Enterprise, Invision Community Classic (Self Hosted).
    Content Analysis: Beginner, Creator, Creator Pro, Team, Business, Enterprise.
  10. Like
    ArashDev reacted to Marshall Slemp for a blog entry, Introducing Courses   
    Courses is a new, lightweight learning platform designed to help you provide a new learning experience for your members. 
    Courses are perfect for requiring your community to read and understand documentation and to deliver training and lessons to your community.

    Let's take a look at how it works!
    Instructor led courses are comprised of separate modules, each containing lessons. New courses are created and managed through the AdminCP under Community. Each course has the option to be assigned one or more instructors. Instructors play a crucial role in developing the course content via the frontend, and they are available to assist members throughout their learning journey in the course.
    Courses can be set to be optional, or required meaning members must complete this course before progressing to others. Furthermore, courses tie into Achievement Rules, so you have the ability to grant points and/or badges to a member once they finish a course.
    Courses can be free or paid, and comprise of one or more modules, each of which contain multiple sessions and an optional quiz.
    Modules and Lessons
    Courses wouldn't be much without some lessons! Lessons are grouped into modules, that can have an optional quiz. Quizzes are a great way to verify members' learning progression and understanding.
    You have the option to configure modules to be completed sequentially. This pairs nicely with quizzes as you would need to complete the current module before moving on to the next one, ensuring a structured and progressive learning experience!

    The lessons themselves are the main content of Courses. Lessons are comprised of the material that students will engage with during their learning journey. Lessons can be designated as optional, so they can be skipped. This is handy when you want to provide organised supplemental information that is not essential.

    Managing Enrollments
    As an administrator or instructor, you may need to manage course enrolments from time to time. This can involve enrolling a member on their behalf, withdrawing a member from a course, or deleting an enrollment altogether. There are two ways for managing those enrolled in courses, either through the administrative control panel or the course roster on the frontend.
    To access the course roster via the frontend - just click on 'View All Members' when on the course homepage.

    Course Manager
    Managing a course is handled via the frontend. Individuals such as instructors, admins, and other authorized members can create and edit modules, lessons and quizzes for a course. You manage quizzes and lessons from within the module view.

    I hope that you have enjoyed this overview of Courses. This is just the beginning, we're already considering various possibilities such as integrating with Live Topics, incorporating discussion sections within a lesson, and enhancing the required courses feature so stay tuned!
    The features discussed in this announcement are not available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.
  11. Like
    ArashDev reacted to Matt Finger for a blog entry, Introducing Live Topics   
    I am excited to officially announce the first release of Live Topics coming in our April release of Invision Community for selected cloud plans!
    Live Topics is a hosted live chat and question-and-answer event that is converted into a forum topic upon completion. It combines the fun and togetherness of a live event with the permanence of a forum topic allowing you to continue the conversation long after the event has ended.
    Recap: The first look at Live Topics including a video showing the main features.
    I know many of you on our community have already had sneak peeks and have been patiently waiting, so without further ado, let's get into it.
    Who is Live Topics for?
    Live Topics is a great way to bring people together for a live chat event. We have been using Live Topics for our monthly release chat webinars. In the past we have used Zoom to host the live stream and take some questions. This approach is fine, however once the Zoom finishes, the chat history isn't available on our community. We upload a video for those who missed the event, but it doesn't feel interactive.
    Live Topics automatically converts the questions and answers to a regular forum topic which allows the discussion to continue. Furthermore, the questions are separated from the general chat during the event making it easier for hosts to find and answer questions raised during the event.
    Live Topics is perfect for anything from product release events to monthly bookclub discussions and everything in between.
    How does it work?
    Live Topics are live virtual events within a community. The process to creating a live topic is simple:
    Schedule your Live Topic from the ModeratorCP. When it's time to start, a host starts the live session. This is the bread and butter of the system; attendees can answer your questions and post chat messages all in realtime. All done? End the topic. It will be converted to a regular forum topic for further discussion and reference.  
    Scheduling and Managing Live Topics
    Live topics are managed from the ModeratorCP.

    When scheduling a live topic, you can configure the following options:
    Duration - This is the scheduled duration that attendees will see before the event. This sets expectations of time for your community. Add To Events - This option creates a new Calendar Event in your Community. This allows the live topic to be searched, viewed, and promoted like other event within your community. Live Video URL - This is the url of a YouTube embed. You can also add this after starting the live session. (Support for platforms other than YouTube coming soon 🙂). We stream Zoom straight to a live Youtube video currently. Attendees - This option specifies who can attend the live topic. Leaving as "Recommended" allows any registered member to join. Staff - The staff are responsible for moderating user generated content as it comes in. The default setting will add all groups that are allowed to moderate live topics. You can adjust this default in the AdminCP. Additional Hosts - The hosts have the highest level of permission in the live topic. They create questions, update the video url, and guide the discussion. By scheduling the Live Topic, you are automatically a host but you can add more hands to help. All hosts get a reminder notification close to when the event is due to start. Require Approval for question replies/chat messages - During the live session, you will likely want to control the rate of incoming content (especially questions). Chat Message creation can be locked during the live session.  
    Hosting the Live Topic
    To start a live topic, you need to click into it from the ModeratorCP. Alternatively, if it was added to an Event you can click into it from there. Then just click start, it's as simple as that. Your attendees will see a waiting page with a count down.

    It is worth mentioning that the live topic cannot
    Run without any hosts in attendance. When hosts abandon a live session, it will automatically end within a few minutes Run longer than 6 hours. The aim of Live Topics is to accompany a live event and to be short term compared to regular forum topics. The live session will also end automatically in this case  
    Once it's started, the UI is divided into have 2 main areas: One for Main Questions and another for Chat. Any video streams you embed are show in the top right and automatically started.

    Main Questions (and Replies)
    Main Questions and their replies are what will be preserved when the topic is converted into a forum topic. Only staff can create main questions in order to ensure smooth topic flow.  For each question, you can also configure if the replies are "locked". A main question can be unlocked, locked to all members, or locked to non-staff. When a question is locked, new replies cannot be created.  
    Chat Channels
    For each Live Topic, there is a General Chat and a Staff Chat Channel. If a member is non-staff, instead of the Channel selector tabs, they will see only "Chat". When a non-staff attendee creates a chat message, it can be marked as a "question". This lets the host know that the question was intended for others to respond to. Optionally, the host can even convert the message into a question so it's integrated into the standard topic post-conversion  
    Live Stream Tools
    Hosts can select a time in the live feed a main question was answered. The video embed can also optionally be changed mid session. This is useful if you don't know the live stream URL before hand.  
    Moderation Tools
    Staff can hide or delete questions, chat messages and replies. The reply and chat feeds can also be set to automatically hide new items on creation. Non-staff attendees can report content. Reports show in the staff chat channel. Last but not least, staff members can silence attendees. This takes away their privileges to reply and create chat messages.  
    The Converted Topic
    When the live session completes, our Cloud platform gets to work converting all that data into a regular forum topic. Converted Live Topics feature a questions box which allows you to drill down to specific questions within the topic.

    The questions can be browsed individually, or even split into separate topics!
    Lastly, new replies come with the option to select an originating question.

     
    That's a wrap (for now)
    We look forward to seeing all of you use live topics on your communities. As we've hinted elsewhere there are many more features coming soon, so keep your eyes peeled!
    The features discussed in this announcement are not available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.
  12. Like
    ArashDev reacted to Ehren for a blog entry, UI Polish in Invision Community 4.7.8   
    This week, we're excited to preview some of the UI changes which will be included with Invision Community 4.7.8.
    These changes result in improved performance for Google Fonts and better contrast for accessibility, while also fixing a few bugs along the way. When combined, these small improvements result in a much more polished UI, so lets dive in and take a look at some examples below!
    Google Fonts
    Google Fonts are now imported using the latest version of their API, which includes support for font-display:swap. This CSS property prevents FOUT, or the Flash Of Unstyled Text, where fonts would temporarily be invisible if the Google Font hadn't finished downloading. With this update, a fallback font will be displayed until the Google Font has been downloaded, so your text will be immediately visible even on your initial page load.
    With this update, we have also imported font-weight:600 for improved rendering of semi-bold fonts.
    Cleaner UI for Forum Grid
    This update includes a cleaner UI for forum grids, resulting in improved contrast particularly for the forum icon and forum name.

    Cleaner UI for "Expanded view" topic lists
    In addition to new forum grids, the expanded view UI has also seen improvements in this update, where items are now separated by a simple border instead of being separated into their own boxes.

    Improved button alignment on mobiles
    When possible, buttons will now only occupy a single line on mobiles which results in a cleaner layout and less scrolling. Win win!
    Before:

    After:

    Breadcrumbs
    Breadcrumbs now use a darker color and thicker font-weight for improved contrast, and no longer truncate when long titles are included.
    Before:

    After:

    Social Icons
    The background color of certain social icons has been updated to match their current brand colours.
    Before:

    After:

    Widget designs
    All widgets have received a slight UI overhaul, resulting in improved readability due to heavier font-weights on titles. Alignment issues have also been addressed in certain widgets for mobiles:
    Before:

    After:

    Improved alignment in posts
    Post controls (the bar containing the quote link and reactions) are now vertically aligned to the bottom of posts, regardless of the post length. Small change, but a big difference!
    Before:

    After:

    And much more!
    In addition to these changes, we've included a bunch of fixes including broken stats on record lists, wide tooltips, sticky announcements not staying stuck to the screen, incorrect image ratios for Recent Achievement badges and stretched thumbnails in widgets.
    We think these improvements have really helped to clean up certain areas of our UI and we look forward to them going live on all sites with 4.7.8!
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