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iiioroh

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    iiioroh reacted to Lindy for a blog entry, Marketplace Closure   
    We would like to take this opportunity to inform you of an important decision we've made with regard to the Invision Community Marketplace. After careful evaluation and consideration, we have decided to discontinue the Invision Community Marketplace, effective October 30, 2023.
     
    Over the past several years, we have noticed a decrease in usage of the Marketplace, with a staggering 75% decline in sales. In addition, we have observed a growing trend away from off the shelf customizations towards bespoke tailoring of a community by working more closely with developers. While it has been a platform for many dedicated and talented contributors to share their work, we believe it is time to re-focus our efforts and resources to better serve your present and future needs.
     
    We understand that change can be unsettling, but we are excited to share with you our new direction. We are putting our efforts into enhancing the newly introduced Providers Directory, a platform that will enable you to connect with third-party providers for a wide range of services, including custom development, community management/support, conversion services, and other valuable resources. Additionally, many providers will have independent websites you will be able to visit to explore and obtain existing and new premade resources.
     
    More details are to follow soon, but we would like to highlight a few key points:
         • Marketplace renewals will cease effective immediately
         • New purchases will end September 15, 2023
         • The Marketplace will be removed in the October release and disabled on October 30, 2023
         • You will continue to be able to install and manage existing and new resources via the methods provided by their respective authors
         • You will be able to obtain a key for each of your current Marketplace purchases and provide that key to authors to transfer your purchases directly to the author
    We invite you to visit the Providers Directory and start exploring the opportunities it offers. This will allow you to familiarize yourself with the database and the resources it will provide in greater depth. Many of the current Marketplace contributors have already created their profiles – please check them out!
    Of course, this does not mean the end of aftermarket development with Invision Community. We are currently building new development tools for Invision Community 5 which have easier ways to add new functionality.
     
    We want to express our sincere gratitude for your ongoing support and trust in Invision Community. We believe these changes will enable us to better position ourselves to continue moving forward in meeting the present and future needs of our customer base.
     
    If you have any questions or concerns, please do not hesitate to reach out.
     
    Thank you for being a part of the Invision Community family.
     
    Update
    We have posted our next blog covering the next steps for obtaining purchases from 3rd party developers.
     
  2. Like
    iiioroh reacted to Jordan Miller for a blog entry, New community manager tool: schedule topics   
    Community managers and moderators have a simple but powerful new tool at their disposal: scheduling a topic's future publishing date.
    Previously, if a community manager wanted to draft a topic for a future release, they would have to craft the content elsewhere. It wasn’t the best experience. After listening to client feedback, we implemented a path for those with moderator privileges to create topics now, but have them go live in the future. 
    Set this new permissions setting in the Admin Control Panel -> Moderators -> Content -> Can set a future publishing date? 
    Notice the Publish date and time fields at the bottom:


     
    Here are a few examples of when this would be useful:
    Welcoming new members
    A community manager can compose a topic welcoming members from that week, but set it to go live the next week. It’s a powerful, engaging and visible way to acknowledge new sign-ups. Pair this with our new Alerts System.
    Anniversaries
    Big day coming up? Create content around it now, but set the topic's publish date on the actual day. 
    Content calendar
    If you are in charge of creating community content, budget a chunk of time towards creating engaging topics. Set their future publish dates apart so there’s space for members to engage accordingly. It also allows your team to visually see the content and weigh in with changes (or hoorays!) before members see it.
    Related:
     
    Announcements
    Scheduling an announcement inside a topic, in tandem with our Announcements workflow functionality located in the Moderator Control Panel, allows community moderators to create space for feedback from loyalists. 
    Promo campaign
    As a community manager, time is a commodity. Setting up a promotional campaign for a future product release sets you up for success. When planning intricate marketing projects, organization and editing are paramount. Setting a future release date creates space to ensure the messaging is clear and effective.
    This feature, available for all Invision Community clients, is available in 4.7.1 Beta 1 (out now). View our release notes.
    Thoughts? Let us know what you think in the comments (preferably now 😉).
  3. Like
    iiioroh reacted to Jordan Miller for a blog entry, An easier way to edit your theme   
    In a digital world with no shortage of places to connect, a beautiful theme will help you stand out from the crowd. 
    We previously touched on the importance of branded communities, and now we’re unveiling new functionality that will help make your theme more functional: easy access to header and footer tabs within our new simple theme editor. 
    Invision Community already has a powerful and advanced theme editor allowing total control over every aspect of your community’s UI, however this power comes at the cost of ease of use. We often get asked if there’s an easier way to add a site wrapper, or header and footer with some tweaks to the CSS without learning the complexities of the theme editor. Now, we do!
    Invision Community 4.7.0 comes with a simple theme editing mode.
    Utilizing a clean interface, this editing mode allows you to quickly and easily add header and footer HTML, along with any CSS.
     


    When editing a theme, after clicking the big green button that says "Use Simple Theme Editing," you're taken to a simplified theme editor page where you can add in code for your header and footer, as well as custom CSS.
    Previously, this option was not available. Before, community leaders had to sift through a theme’s template structure to modify anything within the header and footer code by manually editing Core > Global > GlobalTemplate and work out where to put the HTML. Now, there are header, footer and CSS tabs for easy access.
     

     
    The same Header and Footer tabs are also viewable when editing a theme. 
     

     
    TL;DR? We streamlined an important theme editing process.
    Our mission is to further simplify the more complex parts of the Admin Control Panel without losing the extensibility and customization Invision Community is famous for. The simple theme editor is a single step in that direction.
    The new, easy-to-use header / footer / CSS theme options are available to use in our new release, 4.7.0.
     
  4. Like
    iiioroh reacted to Jordan Miller for a blog entry, New feature! A friendly reminder before posting   
    There’s a fine line between freedom of speech and censorship. 
    Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. 
    Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. 
    It’s called Block Submission.
    Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. 
    Word Filters, a previously existing feature, allows community owners to prohibit profanity in the community. If a member types a word included on the banned words list, the platform will automatically either...
    Replace the word with something else you set Hold the post for moderation Or, with our new Block Submission feature, notify the member they must amend their post.  Located: ACP -> System -> Settings -> Posting -> Word Filters -> Add Word Filter
    Here is an example:
    I added the word “hate” to the Word Filters list in the Admin Control Panel and selected the Block Submission option. 
     

     
    Now, when a member tries to post the word hate, a message pops up indicating it wasn’t published and why. 


     
    The member must modify their comment in order for the post to go live. In this scenario, that would look like taking out the word hate.
    Feel free to change the default warning message (the text located in the orange message bar above) to something better suited for your community - it's located in the Languages settings in your ACP. 


     
    Why did we create Block Submission?
    This feature not only helps automatically moderate content, but more importantly, it sets a precedent to members regarding what is (and isn’t) accepted. 
    Gently notifying members that their comment doesn’t align with your community’s guidelines helps maintain the existing culture you’ve worked hard on cultivating, as well as your initiative to keep the language and sentiment positive. 
    Interested in trying our block submission feature out? Please upgrade to 4.6.11!
    If you don’t have an Invision Community license yet, please reach out to me and I’ll help get you started. 
    Thoughts on our latest feature? Sound off in the comments (just make sure it passes our new vibe check 😉). 
     
  5. Like
    iiioroh reacted to Matt for a blog entry, Improve forum SEO by viewing topics in child forums in one view   
    Improving SEO with your community is a hot topic with community managers. Many minor tweaks can move the needle in the right direction, but the most significant changes come with increasing crawl efficiency.
    I recently wrote about changes we made to Invision Community to improve crawl efficiency. By removing thin content pages and being laser-focused on what you want to be crawled, you present a more efficient site ready for crawling.
    Crawl depth is another metric that impacts crawl efficiency. The more 'clicks' Google and other search engines have to make to get to your content; the less efficient your site is for crawling. With a community, this can present problems because using forums and child forums segments content and places it an extra click or two away from the home page. Segmenting is ideal when your community has defined content boundaries, but it can mean Google has to work harder to find your content.
    We introduced a "fluid view" in a past release, which streams all of your community's topics into a single filterable view. This streamed view works well when you have a small number of forums, but it is less valuable when you have a more significant number.
    Wouldn't it be perfect if you could have a fluid view per forum or category so you can stream the forum's topics with any child forum's topics in a single view?

    With our latest release, you can do just that! In this example, I have a forum called "Ideation", and there are two child forums. The new feature enabled on a per-forum basis in the AdminCP allows the topics from all three forums to be streamed in a single view. As with the global fluid view mode, your members can toggle the filters to refine which forums you want the stream to include.

    Showing the topics from multiple forums in a single unified stream is not only helpful for search engines as it reduces the crawl depth, but it also reduces helps your members find valuable content faster.
    Update (July 14, 2022):  You asked and we listened! Thanks to valuable client feedback, we made an update to our fluid view feature included in our latest release, 4.6. To better the user experience, we improved the fluid-mode per forum filters to remove a page reload! We also reversed the filter checkbox status to make it clear which filters are being viewed. 
    The Fluid View updates are available now. We'd love to hear your thoughts below!
  6. Like
    iiioroh reacted to Jordan Miller for a blog entry, Introducing The Alert System   
    Invision Community’s forthcoming release includes an exciting new feature available for all. 
    Announcing the Alert System! 🚨™
    The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. 
    The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
    Here are a few examples of when a community leader can use the Alert System for individual members:
    Moderator actions 
    A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why. 
    Get ahead of warnings
    A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines. 

    Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc. 
    Here are a few examples of when a community leader can use the Alert System for groups:
    Updates to community guidelines
    After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.

    This example shows an alert with send anonymously switched on.
     
    Welcome message
    To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
    This example shows an alert with the option to reply, with send anonymously turned off.
    Heads up
    Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing. 
    New forums added
    After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
    Let's chat
    You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.

    These are just a few examples; of course, the alerts functionality has a lot of flexibility built in. 
    Alerts are managed from the Moderator's Control Panel.

     
    Let us take a look at the different areas that can be configured.

     
    Dates
    Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
    Send to
    This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
    Send as yourself or anonymously 
    You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously. 
    Replies
    If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member. 
    We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
    This feature is coming to Invision Community 4.7, across all platforms.
    Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
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