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Brad Brown

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Posts posted by Brad Brown

  1. Hi there, 

    we seem to be having an issue with our site. I upgraded to 4.7 yesterday and today the filter section of the forum stream has been buggy. I tried to lo into the dashboard and it says the upgrade hasn't been finished. I try and complete it and it throws out this error:

    Could contain: Text, Paper, Business Card]

    It doesn't matter which one of the buttons I push it loops back to this page. 

    Please can someone assist urgently, our members are losing their minds that they can't get onto our site. 

     

    Regards, 

    Brad

  2. Hey Jim, 

    It's disappearing completely. Our community is pretty busy so it's definitely not the former. We had you guys build a custom SSO integration from our existing app and there are no other third party apps installed. 

    14 hours ago, Jim M said:

    Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

    I just had a look in our client area and I don't have those options. 

  3. Hi there, 

    the recent achievement widget on our install seems to not be working. It was there and functioning yesterday but now it's gone. Anyone have any idea why and what I can fo to get it back?

    On the page/block manager everything seems fine and then when I save and close it is not displayed (See below). Any help would be appreciated.

     

    In the editor:

    488333786_Screenshot2022-03-03at18_03_31.thumb.png.ce7096d984672b148cc59cc19e58a36d.png

     

    After Save:

     

    1156129930_Screenshot2022-03-03at18_03_46.thumb.png.b08f02ce05914f6466f61e9d29e80103.png

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