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Nikoly Zelesky

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Posts posted by Nikoly Zelesky

  1. 21 hours ago, Randy Calvert said:

    ACP > Commerce > Support > Settings > Incoming Mail

    Double check those settings work.  Plug those settings you have into a third party mail program and verify you can connect with them.  If they don't work, update the credentials and try again.

    If the credentials are good, check to make sure the server itself hosting the IPB instance is not blocking the outbound request in a firewall.  

    Randy, thank you a lot for your help. There was o problem with pop3 protocol adress))) I fexed it and this task rule run correctly) 😍

    11 hours ago, Marc Stridgen said:

    The error you are asking for is actually what is shown there. The software cannot connect to that pop3 address. Its something you would need to take up with your email host unfortunately

    Thanks a lot)))😉

  2. Hello, Team support)

    Starting of February 23, I began to get in ACP this error "Can't connect to POP3 mail server." Task scheduled to run on "pop - Fetches and parses incoming POP3 emails" for every 10 minutes does not work. Can you help me to fix this problem. Where the error can be and what settings I shouid to see for fix them? Mу hosting - Hostinger.com. 

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  3. ReyDev, hello)

    Can you help me please with that!

    In the both theme in the  forum blocks a lot of dark and so light text (dark mode) and light text (light mode) that I can not see some very important information into it. Can you tell me please, where I can change text color of this parameters wich can hepl me to do it more visible. I cant to find it

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  4. 10 minutes ago, Marc Stridgen said:

    As mentioned on the previous topic you created, this is being blocked by somehting on the server there somewhere. Usually this will be things like mod_security, securi or similar. When it tries to say there is specifically a 403 being thrown by your server (Forbidden). The HTTP 403 Forbidden response status code indicates that the server understands the request but refuses to authorize it.

    But the security mod was turned off. Hosting support notes that there is no blocking on the server. No processes are blocking traffic. Can you tell me where to find the error logs to tell them about it and what files are being blocked. Which files do I need to fix access to them?

  5. Hi, IPS support team

    A lot of time I can't change the position in Block Drag Edit Options in the front-end under my Admin account of the forum. 

    Sometimes ago I asked about it but could not find an answer 

    IPS Team support said this of November 23, 2021 : 

    "If you cannot save the position, this likely is also related to mod_security or another security software blocking the request. Your hosting provider would need to review logs for that"

    Today, I asked hostinger support about this and they said:

    "I have checked the .htaccess file, it looks fine. I can assure you that this is not related to a server-side issue, if there are no external requests, we are not able to block anything else from our side. The CMS PHP based, and should be fully working on our servers. I would suggest double-checking with the CMS developers to clarify what else could be causing the issue, as we are not able to see anything wrong. No error log is being generated from our side, so I would suggest checking the errors generated from the CMS side, also, the developers will for sure be able to see more details"

    1. We also (with my hostinger) disable mod_security of the htaccess: but it doesn't work again-again!

    2. Avery plagings and additional software I turned it off but it does not work too.

    Please, help me with this problem. I can't use my CMS correctly from october to this days

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  6. On 12/2/2021 at 11:27 AM, Marc Stridgen said:

    Good luck with resolving that once you manage to get through to them

    After some time I closed my problem, with the mistake "-200". The problems was in this: "Not enaught free memory in my hostinger resorses". So I chainged my host plan from 1024 mb to 3078 mb mamory usege. And files now aploading well whith maximum file size 900 mb, more than 1000 mb have some problems too(

  7. On 11/24/2021 at 11:10 AM, Marc Stridgen said:

    Please do let us know what it was, so others know in the future if they have the same issue there.

    Jim, Hostinger have some problems with Cloudflare Installation Issues

    A solution has been identified and we are working on implementing the fix. Thank You for Your patience. 
    So I am waiting when they working for full power, then I can ask. Now ther tech support not working online
  8. 27 minutes ago, Jim M said:

    Please go to the Client Area at the link you posted and go to Manage Purchases -> click your license -> update Access Information Details.

    Jim, I update myAcsess Information in the Client Erea. Turn googleAuThentification so after that but forget my secret answer to this question "What is your favorite children's book?" So now till 1:17  (Moscow) I can not to use my ACD 😔

  9. 4 minutes ago, Jim M said:

    That is likely due to what I mentioned above with mod_security. However, if you're still having issues after disabling mod_security and other security modules, please update the access details in the Client Area and we can take a second look.

    Jim, in my ACP I already creare IPS Temp Admin. Yes, I will be glad if you have some time to have a look on this problerm) Thank you) and I wish - have a nice day 🙂👍

  10. 2 minutes ago, Jim M said:

    If you cannot save the position, this likely is also related to mod_security or another security software blocking the request. Your hosting provider would need to review logs for that.

    Jim, thank you) and what i can do with that 👇

    17 minutes ago, Neosky said:

    Jim, I Cannot Save Block Position in Block Drag Edit Options, It is not working. Avery plagings and additional softwear I tern off and it does not working to.

     

  11. Jim, I Cannot Save Block Position in Block Drag Edit Options, It is not working. Avery plagings and additional softwear I tern off and it does not working to.

    1 minute ago, Jim M said:

    Are you using mod_security or any other security on your server which may be blocking these requests by your server? Again, checking with your hosting provider to see what error is happening with your server when the software is making the request is the best way to troubleshoot these errors.

    Ok, I will do it, ofcourse! I understand than is not a softwear problem (IPS) 👍

    Cloudflare Installation Issues maybe but I turnd it off in ACP of my Hostinger 

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