CTRoss

I'm not defending them, I agree with you, it's really poor... they took the easy route rather than doing it properly. Like I mentioned in my first comment, you can build webhooks yourself in a custom application and using the IC "Hooks" to trigger them... but obviously that's additional development time I'd love not to have done and support.

I imagine this "Cloud and Enterprise Community customers exclusively." is down to requirements on Zapier's side, I have worked with Zapier in the past and know you have to pass their compliance, self-hosted versions of IC would each have to go through that process, so IC have taken the easy route and made it just made this for the single "Cloud" version.
But yes I agree, it's not a great direction and I'd hate to see this same pattern on future releases, self-hosting is critical for us as we have many custom applications and privacy requirements to deal with where the cloud version is not appropriate.
I built our own "webhook" application using the standard IC "hooks" available, so if you have the skills/developers, you can roll your own app integration like this if you need to.... also Zapier gets expensive pretty quick, I use http://n8n.io/ - so building generic "webhooks" rather than "Zapier" would have been the better feature to develop IMHO.
 

I imagine this "Cloud and Enterprise Community customers exclusively." is down to requirements on Zapier's side, I have worked with Zapier in the past and know you have to pass their compliance, self-hosted versions of IC would each have to go through that process, so IC have taken the easy route and made it just made this for the single "Cloud" version.
But yes I agree, it's not a great direction and I'd hate to see this same pattern on future releases, self-hosting is critical for us as we have many custom applications and privacy requirements to deal with where the cloud version is not appropriate.
I built our own "webhook" application using the standard IC "hooks" available, so if you have the skills/developers, you can roll your own app integration like this if you need to.... also Zapier gets expensive pretty quick, I use http://n8n.io/ - so building generic "webhooks" rather than "Zapier" would have been the better feature to develop IMHO.